Quote: Besides, we use BAX GLOBAL as our shipper. They cost more but seem to treat things much better than UPS or FED EX.
Having worked for UPS twice, I can tell you people go out of their way to trash packages. If it has a Fragile label on it, they throw it harder. If something gets jammed in the conveyor system, they cram, yank, tug, and whatever to get it out of the way as fast as possible to get the line moving and don't care what packages get f'ed up and torn open. If you have a claim on a broken package, their policy is to deny it outright and claim it wasn't packaged properly.
