I've made the mistake or choice to read all the responses on this and honestly couldn't tell you a 1/4 of what was said. Whats that really say? Regardless of the actual events or speculated events it's between the customer and the business and should not of had to come to this. I hope the business can make it right and take care of the customer. With today's way of life it's not the p!ss off a customer they tell 10 & please them they tell 2. It's far more get told if they are p!ssed. They need to make it right.