It sounds to me that he had a chance to responed when Brian was posting what he found. He didn't bash then. Also why wouldn't Shady Dell contact him. I would.. If nothing else but to say hey if you need anything let me know. I don't build alot of motors but I do stand behind everything I touch. I have seen my motors have problems and walk over and see if I can help, I have also lost money making the customer happy. I don't think there is anything wrong with Brian not wanting to send it back to them, I also don't see a problem with him posting this. If Shally Dell could e-mail someone else about Brian's motor why the HECK couldn't he just e-mail Brain. I understand both side, and its a sad situation all the way around, and I wish luck to both.