Has anyone called him as a "customer" and asked about the story behind the rant on his web page? It would be interesting to hear what he has to say, as long as the person who calls woudl be willing to not get outwardly offended right away, I think maybe he might realize what he did was unproffessional. I'm surprised he hasn't removed it yet....
i'm guessing you would be a perfect candidate for that. are you up to it?
