Again, someone who misses the central point of my post which is that discontinuing doing business with a major supplier over a single $20 issue is a short road to no suppliers at all. I did not suggest that the OP do nothing and eat the problem. Just the opposite. Contact 440 Source DIRECTLY and see how that works out. Besides, deciding to never do business with them again and posting on here before doing that could be jumping the gun anyway.

"$19.27 That was the amount they turned me away from me ever purchasing another thing from them."