My dad also had problems with XV. Mustang problems. this was in 2012. not old news. Non-delivery, no fit on parts that were supplied. Excuses for lack of product shipment, excuses for not making the bad good, then Sean was unavailable. Money tied up while attempting to resolve issues. Receptionist didn't seem to be in direct contact with Sean. Finally, after he got his money refunded, they sent the missing parts another month later. Receptionist again didn't know what to make of it. Nobody was aware of a billing/delivery conflict, or even remembered the refund resolution a month prior. He returned the parts but could have as easily kept them and they probably never would have known the difference if he hadn't called again.

Product engineering looked good in pics he got, but experience says to stay away.