Bumping isn't gonna help, if you read the O/P's posts XV has been in contact with him & is doing something, whether it is enough only time will tell... I'm sure XV has watched enough companies bashed here to know there is no winning answer at this point, the winning answer was to have never shipped bad parts in the first place or to have dealt with it quickly when there was a problem... They missed both those opportunities so the only direction this thread will go isn't gonna benefit them... Good Luck to the O/P in getting this straightened out...