I had the same problems with magnum force they sent me a body stuff for b body told me that it was my fault nothing they can do . the manager told me they dont need east coast buisness they have more than they can handle out west . It took 3 weeks and came threw wrong and told me Im stuck with it . NOW I have firmfeel and hotchkiss and love it and after the sale both where very helpful answering my questions even the stupid ones .hotchkiss actually asked me to call back and tell him how it all worked out . coulnt beleave the way the guy at magnum crap talked to me just that alone and the thousand dollars Im out . I wouldnt buy a gumball from them