Dayclona, for once why can't you stick to the company line and just be those snake-charmer's bully pulpit and leave those whom make quality products out of the conversation.

Try doing a search on problems with your "friends". You will find many many angry unhappy customers. Why is that??? I can help you...they use the customer for final product development. Perhaps you should read Lee Iaccoca's book where he talks bout the aspen and volare when Chrysler pulled the same stunt and the consequences.