I have been through similar situations. It is a lot of time and trouble to pursue a thief especially when the chances of any real satisfaction is near zero. The only real reason to give the thief any more of your attention is so that others may become aware of it and not get ripped off themselves. If the States Attorney, BBB, local business organizations and every Mopar group and board you can think of were made aware of this, maybe a future victim would get the message. You could get some satisfaction out of that while doing a real service to your own customer base.

And be sure to post the sordid story on your own web site.