I have been waiting on Bob to machine my SS Hemi heads since June 2016. I sent him $2k to buy the castings, another $2k in a progress payment when he said he was pulling the seats and going to start welding them. That was late 2016, I drove up to Detroit in the summer of 2017. Bob told me he was going to start on them "next week". I guess next week is like tomorrow, it never comes. I wouldn't pay Bob anything up front. I had Jeff do two sets of heads (bracket Hemi and W2s) and had good luck with Jeff. I filed a complaint with the BBB on MCH. The Michigan State Attorney General is next for me.
I've sent dozens of e-mails and left messages on the MCH machine. No replies at all. I may have to show up with the local police at some point.
I was in a similar situation lately with a business. Had to get serious with them but I did get my refund. it is amazing how some of these places are so willing to take your money and then never expect to deliver on their promises.
