So, you know about the problem now and you've still done nothing to address it other than place the blame on your email system and a guy that recently retired?!
When did you purchase it? If the part is under warranty (or even close to it), we will be more than happy to replace it for you.
According to your guy that answered the phone today, he can't do anything about it but is supposed to have Brandon (you, I'm assuming) give me a call when he gets back to the office so I will talk to you/him about it then.
'63 Dodge 330 11.19 @ 121 mph Pump gas, n/a, through the mufflers on street tires with 3.54's. 3,600 lbs. 10.01 @ 133mph with a 250 shot of nitrous an a splash of race gas. 1.36 60 ft. 3,700 lbs.
