AS I say this was not handled well from a PR standpoint at all. I understand there was also a lack of good solid record keeping, or at least what I was told within KB itself which has muddled up things as well.

As for integrity goes with race car customers. I have not deal with very many that DONT wait til the last minute to get things done. Seems the norm more than the exception. And yes they change their minds often to be sure. I have been in the auto business most of my life and trust me I understand.