It is 100% true. Retention of good customers is king. It's emphasized every day across the company. Your insurer canceled your auto insurance because of you son's driving record. They don't care about keeping your homeowner's insurance because that's not much of a money maker for them.
So paying right around $7000 a year for their coverage for over 5 years wasn't enough? Insurance is a scam. It's when they have to pay out where they put you on assigned risk and screw you. Wreck a car, now we want your balls. SCAM! Plus they didn't care they were charging me for a car that was covered elsewhere.
