Originally Posted by calmopar
You can take something to a UPS store, pay to have THEM pack it after selling you a box and packing materials, buy insurance, and then have a claim denied because "the article was not packed correctly." They don't care.

The excuse I've seen is that many UPS stores are franchisee-owned (not directly owned by UPS), so UPS is not responsible if a non-corporate store did the packing!
What a racket. down