UPS is absolutely brutal to us north of the 49th.
For work stuff I use a commercial FEDEX account with an independent broker, but some of the packages look like they were kicked all the way here.
Agreed, UPS is brutal to Canadians, but I learned my lesson shipping FedEx US into Canada at the customer's request, FedEx then hits my account later with all the fees/VAT/etc after the delivery regardless of the shipping quote, I can't pass that on to the customer....plus FedEx just plain sucks for service, lately it seems you need to speak Spanish or some form of sand niga to communicate with them.....I've been using UPS for over 35 years in the US/Canada.Europe/SE Asia/Australia/New Zealand/Japan/etc/etc....I've only had one claim/loss in 35 yrs and it was handled promptly.....
