I also want to say that I have sent a couple people to Promax for items he sells over the last couple of years. And if I have a want or need for something from him I will surely use his services.
I would never let one persons $5 bad experience sway me one way or the other. To say he will lose customers over this seems rather odd to me.
There are vendors that frequent this site that I would never give another dime to,but Promax is not one of them.
Keith