As has been said 1000X before, if people would just order their stuff through a dealer 99% of these ICH complaints would be non issues... I know for a fact (because I've done it multiple times myself) That they will waive the $40 min order for WD's so you could have ordered that line from pretty much any WD hassle free.

& I know it's not the case on that particular low $ part, but on larger $ orders, I REALLY don't understand people ordering direct... because you are just wasting your $ paying racer cost by ordering direct from ICH. You will get cheaper pricing & much better customer service going through a dealer... but yet people keep beating their heads against the wall buying direct, I don't get it & never will.