https://www.msn.com/en-us/autos/new...lity-will-take-several-years/ar-AA15qqYSsample quote
As Farley told the engineers,
"We didn’t lose [quality] in just one or two years," and as everyone who's been sick knows, getting back to health almost always takes longer than getting sick.”
In comments about the issue to other audiences, reportage has always mentioned Farley's connecting the warranty issues to customer unhappiness and Ford's bottom line. This time, it was apparently all about Job One. "Until we fix quality," he told the engineers, "nothing else matters."
end quote
I am reminded of the report several years ago where retired Toyota engineers “rebelled” against then board of directors members of Toyota.
I cannot help but think about the recent Boeing 737 problems,
and the recent F-35B crash.
