Originally Posted by IMGTX
UPS isn't much better. I won one argument with UPS. I took a golf club to the UPS store and had them package it and mail it. It arrived bent. They denied the claim saying it was not properly packaged. I told them your store packaged and mailed it. After a silence they agreed to pay for it. That was years ago when email and endless phone menus were not the norm.


Just a heads-up: that only works with UPS Stores that are owned by UPS. Many of the stores (perhaps the majority) are franchised. UPS will deny responsibility if they don't own the store. down