Even though I'm probably wasting my time, here goes............

Pallet was made of oak? VERY stout, it came TO us with an almost 500 lb piece of equipment strapped to it. No issues.

That piece had 4 contact points on the pallet, whereas the load going out was essentially a box, load was spread evenly, and it wasn't as tall. Similar strapping was used to attach the outgoing pallet.

The pallet came to us via FedEx without a mark on it. As mentioned, it left via UPS (per the customer).

But I'm sure most here are certain it was a balsawood pallet with rubber bands.