Some of the problem is people buy these boxes from Summit because they are a couple dollars cheaper than me. I'm the only one who can offer any type of installation help due to the fact I designed and manufacture the companion parts for installation. I also have a shop that installs these parts regularly. Too often I don't get calls directly or emails with pictures so I can help. If this was the product everyone bashes it to be I wouldn't be selling kits on a regular basis for 3+ years now and several hundred boxes. I am always available to be reached via cell which I've advertised several times. Every product has flaws of some type, but this is one of the best upgrades for our Mopars to come out in a long time.

I'm a site supporter and have been in the business in many facets for years. This forum has traditionally had a negative vibe which is why so many vendors stay away at this point.

Please be a little kinder with complaints and issues. I am here to help!