I took it to the dealer because over the phone they told me there was a software update they could try to do to fix it, but that didn't work

the tranny was so shot that by the time I had it to the dealership, I was waiting for them to open the bay door and it -barely- made it in the service bay .... I couldn't have driven it out of there if I had to ... to take it to any other tranny business..

I thought that surely with less than 50,xxx miles, that there would be no problem from Chrysler to say there was some kind of problem and THEY would cover it ...