my reference to the "Chyrsler Advisor" ... that was the Corp Customer Service person from the toll free number in the Owners manual

I was extreme poliete and calm during the whole conversation

but besides an apology, they offered no other help

I'll buy another Mopar (probably Dodge Ram) next time- and will say that I typed my former response with some steam still under my collar ... sorry ---

thanks for letting me rant

-case closed-