Quote: Good luck Josh. Sounds like you have your work cutout for you.
As a bystander, here's what I see -
440source (and others) get bashed for quality-related stuff. Most of the angst is toward the parts, less so toward the employees. This thread, though, really shows where many folks loathe the people as much as the parts. So unless those people stay away from teh phones and sales counter, that'll be a tough turnaround.
As a bystander, here's what I see - 
