Moparts
Change at Indy Cylinder Heads
Posted By: joshking440
Change at Indy Cylinder Heads - 11/27/12 04:59 PM
I have been given an opportunity to work at Indy Cylinder Heads.
Im going to take care of their internet presence, social media, phone sales, help our distributors and customers with problems, and anything else that comes up.
Let me know if I can help.
Josh
Posted By: slippery440
Re: Change at Indy Cylinder Heads - 11/27/12 05:08 PM
In other words you are going to kiss alot of butt and nothing will change. Key words are YOU ARE WORKING FOR.
Posted By: tboomer
Re: Change at Indy Cylinder Heads - 11/27/12 05:08 PM
Josh...I wish you the best of luck and hope you can do something with the customer service department. I would rather go back to 906 heads than to deal with those pricks!
Posted By: 70dusterjohn
Re: Change at Indy Cylinder Heads - 11/27/12 05:11 PM
Good luck Josh, if anyone and do anything about it, I think you could.. If I have problems I will call you
Posted By: B G Racing
Re: Change at Indy Cylinder Heads - 11/27/12 05:16 PM
Posted By: Dunnuck Racing
Re: Change at Indy Cylinder Heads - 11/27/12 05:25 PM
Based on how hard Josh works to try and make everybody happy ,this looks like the best thing Indy has done in years.
They make awesome products but have a bad reputation for customer service that will take time to overcome .
I personally only ever had good dealings with Indy so I stay away from the bashing when posted.
Glad to hear it Josh!
Keith
Posted By: dannysbee
Re: Change at Indy Cylinder Heads - 11/27/12 05:26 PM
My goodness Josh, you are a brave sole. Good luck with this. The good thing is there is lots of room for improvement and that will be a plus for all.
Posted By: sixpackgut
Re: Change at Indy Cylinder Heads - 11/27/12 05:30 PM
Good Luck Josh
Posted By: bwdst6
Re: Change at Indy Cylinder Heads - 11/27/12 05:33 PM
You might have tried to apply for a job to eliminate the national debt. Would have been easier! Good luck though.
Posted By: RADAMX
Re: Change at Indy Cylinder Heads - 11/27/12 05:34 PM
Maybe you can get through to someone there that they have a terrible name out here for there customer service.A lot of people would be buying there product if there name wasn't slammed so much on the web..
Instead people are trying other stuff (good or Bad )just to avoid Indy.
Good luck and hope they treat you well..
Posted By: joshking440
Re: Change at Indy Cylinder Heads - 11/27/12 05:42 PM
Thanks guys
This is an open invitation for anyone to call me. Feel free to ask for me when you call, you can PM me here, on fastmopar, text me, call my cell and once I get an offical email address I will post that as well.
Not only am I pretty Im nice!!!!!
Posted By: Thumperdart
Re: Change at Indy Cylinder Heads - 11/27/12 05:44 PM
GOOD LUCK...........
Lord knows they need help over there.
Posted By: B G Racing
Re: Change at Indy Cylinder Heads - 11/27/12 05:54 PM
Quote:
Thanks guys
This is an open invitation for anyone to call me. Feel free to ask for me when you call, you can PM me here, on fastmopar, text me, call my cell and once I get an offical email address I will post that as well.
Not only am I pretty Im nice!!!!!
This is a heck of a way to start out,trying to bulshtz already,you maybe "personable" but certainly not "pretty" unless you think a bald bear pooping in the woods is cute. 
I've delt with Indy for quite some time and have met some great folks there and can only say that I personally hope it works out for you and look forward to dealing with you on a professional and personal level. 
respectfully
Bob 
Posted By: Troy
Re: Change at Indy Cylinder Heads - 11/27/12 05:59 PM
I sold Mopar Performance Part for over 15 years of my life....it's not a easy job. Here are some helpful hints that I have learned over the years:
You must have faith in the parts that your selling or your nothing buy a lier.
Treat people the way you want to be treated. It sounds silly but it does work.
Customers will respect you if you run the parts that you sell. I had a 440 Duster for years and ran many of the same parts that I sold. This way you can give first hand knolage of the parts you sell.
Be honest....be honest....be honest. If there is a part that you sell and you don't like it....don't sell it and tell the customer why you don't like the part. By doing this you get trust from the customer and that my friend is the best selling tool you can have.
Good luck to you.
Posted By: Al_Alguire
Re: Change at Indy Cylinder Heads - 11/27/12 06:00 PM
Best of luck with your new position Josh. i have heard some of the stories about Indy and sounds like you may have an uphill climb but it also appears it is something that they sorely need. An internet makeover so to speak. FWIW I have never had any issues dealing with them but my dealings have een very limited.
Posted By: Fury Fan
Re: Change at Indy Cylinder Heads - 11/27/12 06:03 PM
Quote:
Thanks guys
This is an open invitation for anyone to call me. Feel free to ask for me when you call, you can PM me here, on fastmopar, text me, call my cell and once I get an offical email address I will post that as well.
Not only am I pretty Im nice!!!!!
I don't know them and I don't know you, but here's my thoughts based on seeing people get kicked around in the business world:
If Indy is really wanting to improve their PR but not knowing how, and brought you in to do it, it's a good thing.
but...
If they don't really feel they have a problem, and too many people chum up to you and you improve the customer experience (which could mean $$ leaves Indy's hands to correct problems) they could view you as not benefitting their business. It takes a LONG time to reverse a bad rep, and it often takes paying out more warranty while you improve quality. Some folks might not realize that dip as part of the recovery and instead think you've damaged their bottom line. 
EDIT - Congrats, too! New jobs are always exciting in some way.
Posted By: tsanchez
Re: Change at Indy Cylinder Heads - 11/27/12 06:13 PM
First thing tell them they need to get better at quality control, after that you can calm the masses. Getting expensive crap with a smile does not make it not crap.
Posted By: Hooligan
Re: Change at Indy Cylinder Heads - 11/27/12 06:15 PM
I gave Indy three chances, and they sold me broken products each time. One I took somewhere else to be repaired at my expense, and the other two I gave away. Strike three for Indy. There is nothing that they can ever do to get me back as a customer! Their competitors have made me quite happy! Good luck to you, but not to the mucky mucks at Indy!!!
Posted By: joshking440
Re: Change at Indy Cylinder Heads - 11/27/12 06:18 PM
Trust me, I am here for all the right reasons!!!
Posted By: Mopar Grandpa
Re: Change at Indy Cylinder Heads - 11/27/12 06:23 PM
Before this becomes another Indy Cylinder Head bashing thread, yes we have all read many of them in the past, let's give Josh an opportunity to be of service to the racing community. I know him and he is a stand up person, willing to go the extra mile and has genuine concern for those he's trying to serve. He too has a couple of very nice cars so it's not like he lost his job at an investment firm and took this job to keep from collecting unemployment. He understands both sides of the counter.
Posted By: Hooligan
Re: Change at Indy Cylinder Heads - 11/27/12 06:32 PM
OK...sorry. I'll have to bite my lip very hard every time I see the word "Indy" from now on, but I wish Indy would "bite me"! Oops! Sorry again!
Posted By: joshking440
Re: Change at Indy Cylinder Heads - 11/27/12 06:43 PM
What Happened Sash???
Posted By: Plumb Wired
Re: Change at Indy Cylinder Heads - 11/27/12 06:51 PM
Josh, I'll throw you and Indy a bone, price and availability on a RB offset distributor?
Thanks,
Mike Gray
Posted By: Hooligan
Re: Change at Indy Cylinder Heads - 11/27/12 06:57 PM
Hi Josh, I think it is best that I let go of my anger and move on, because I'll get kicked off of Moparts if I start up again. A total refund of my money would not even make up for what they did and said to me! Their arrogance is unbelievable!
Posted By: B G Racing
Re: Change at Indy Cylinder Heads - 11/27/12 06:59 PM
Quote:
Josh, I'll throw you and Indy a bone, price and availability on a RB offset distributor?
Thanks,
Mike Gray
I just want to throw Josh the bone. 
I just called and ordered a pizza with peperoni 
Posted By: mikeysmopars
Re: Change at Indy Cylinder Heads - 11/27/12 07:29 PM
I heard Mitt Romni durned that job down
Hope to see things turn around
Posted By: RobX4406
Re: Change at Indy Cylinder Heads - 11/27/12 07:43 PM
Good luck Josh. I hope that you can make a positive change.
Lots of organization take on the personality of the figureheads... sometimes that's good, others, not so much...
Posted By: gregsdart
Re: Change at Indy Cylinder Heads - 11/27/12 07:49 PM
Good luck Josh, it will be nice to have someone from the board that is held in high regard to contact
Posted By: aspenrt360
Re: Change at Indy Cylinder Heads - 11/27/12 08:25 PM
i must be one lucky guy! i bought a set of heads from indy last summer, got them prepped and sent to me on time and for the right price. inspected them once they got here and all was well. it is a real shame if they have had issues because my dealings were good and we need guy's out there with the right products for our stuff! damm it was not so long ago we had almost no choices! good luck with your job make them understand how much more they could sell if they had awesome service it makes a difference!
Posted By: Old School
Re: Change at Indy Cylinder Heads - 11/27/12 09:21 PM
Quote:
Hi Josh, I think it is best that I let go of my anger and move on, because I'll get kicked off of Moparts if I start up again. A total refund of my money would not even make up for what they did and said to me! Their arrogance is unbelievable!
they riped me off too. i have spent over $40.000 with them. bought direct, so paid full retail. i paid to have my new set of cnc sr,s milled to get the chamber to 65cc. i did not check to see that it was done. checked everthing else thou. bolted them on and took 2 years to find the " problem". when i called them, they told me i was lying. 
fu*k indy....
Posted By: DakFink
Re: Change at Indy Cylinder Heads - 11/27/12 09:42 PM
Good luck Josh!!
I think you'll be a good asset. God knows they need it.
Long as you and the guy that owns the place get a long and can work together and he lets you be the FACE for them. Then we'll all be in good hands.
FYI: Post on the website any Mopar Pieces that they have available. I know several times they have had stuff that Mopar no longer carries available, BUT you'd never know unless you called and someone just happened to mention it.
Posted By: unknown
Re: Change at Indy Cylinder Heads - 11/27/12 09:58 PM
I will be in the market for a new aluminum Hemi block soon. For 4395.00 the Indy block looks like a good deal, Ill give you a ring when I'm ready.
Posted By: Performance Only
Re: Change at Indy Cylinder Heads - 11/27/12 11:44 PM
Many have listed customer service as something that needs to be addressed. I would agree with that based on conversations i've had with them in the past. They have had some very polite people over the years as well and that's always a plus. the real problem as i see it from being in the industry is that almost nothing they sell in regards to heads and blocks can be used as delivered. I'm wondering how being polite when a ticked off customer calls is going to help his situation of having to drop a bunch more money to correct what should've been correct when he bought it.
I've worked with a lot of Indy parts over the years, but i've never seen a pair of heads that didn't need work, especially the valve job, or a block that didn't need align-honing on the mains, or more. If i'm ordering the parts in I just let the customer know to expect it, but when a customer orers the same parts they always expect them to be great right out of the box.
Now, with all that being said, i'm only stating my experience. In the end i make money fixing those things so this isn't necesarilly a complaint, just an observation.
Maybe Indy should just sell their parts as semi-finished, that way people know what to expect and wouldn't complain so much. That would sure make it easier for anyone in customer service.
By the way, congratulations on the new job.
Posted By: Streetwize
Re: Change at Indy Cylinder Heads - 11/27/12 11:48 PM
Dan sums it up nicely!
Posted By: gregsdart
Re: Change at Indy Cylinder Heads - 11/27/12 11:52 PM
Quote:
Maybe Indy should just sell their parts as semi-finished, that way people know what to expect and wouldn't complain so much. That would sure make it easier for anyone in customer service.
By the way, congratulations on the new job.
Very good point!
Posted By: 572_dup2
Re: Change at Indy Cylinder Heads - 11/28/12 12:00 AM
I bought stuff from years ago. It wasnt as advertised had to get a lawyer to get my money back. Best of luck!
Posted By: jg309
Re: Change at Indy Cylinder Heads - 11/28/12 12:11 AM
i needed so block work done, keep getting owner,told him i wanted the shop forman so icould mak arragements to get my block done without trouble & the ass hole said he told them what to do & he'd take care of it,just found someone else so i didn't have to talk to the [Edited by Moparts - Family Friendly Site - Keep it clean] again
Posted By: skrews
Re: Change at Indy Cylinder Heads - 11/28/12 12:22 AM
Next time you see Russ, kick him in the nuts for me.
good luck
Posted By: Anonymous
Re: Change at Indy Cylinder Heads - 11/28/12 12:54 AM
I needed a set of set screws for my indy heads that go under the rockers. $32.95 for freakin set screws which cost 7 cents each.They put a little packet of set screws in a 18 x 18" box and charged me $34.95 for shipping.
And I bypassed Indy and bought them from Mancini Racing and Mancini Racing got them dropped shipped from Indy to boot. What a bunch of crooks.
I'm scared to death to buy anything from them again and I need a Indy Tunnelram badly by Christmas.
Posted By: Hot 340
Re: Change at Indy Cylinder Heads - 11/28/12 01:50 AM
Unless I really had to, I would never drag my good name through the mud to work for such heartless people.
Posted By: bcrproducts
Re: Change at Indy Cylinder Heads - 11/28/12 02:12 AM
Josh is a great guy and I wish him well. He was one of the first guys to really get on board of BCRproducts and he always backed me so I would not hesitate to talk to him. It takes a stand up guy to change things and maybe this is the kick in the nuts that Indy needs. either that or it will be a very short employment opportunity if he has to bandaid the issues. I am sure he would not tolerate it very long if it is just a damage control job. I wish you the best my internet friend---Greg Henderson--BCRproducts
Posted By: bigtimeauto
Re: Change at Indy Cylinder Heads - 11/28/12 02:19 AM
Good luck!
Posted By: rickstershemi
Re: Change at Indy Cylinder Heads - 11/28/12 02:22 AM
So according to BGR you're already bald...well that's a plus...and with that being said...I wish you all the best in you're new endeavor
Rickster
Posted By: joshking440
Re: Change at Indy Cylinder Heads - 11/28/12 02:31 AM
Dont worry guys. This isnt something that will be short lived, and I have spoke to Russ in length about what we need to do to create the image that is deserved....
Its not going to be nearly as hard as you guys may think...
Posted By: cgall
Re: Change at Indy Cylinder Heads - 11/28/12 02:36 AM
Wasn't there a guy named Sam something that came on here about two years ago and said he would help straighten out customer service problems? I think he was beaten badly by both sides and found another job.
Posted By: joshking440
Re: Change at Indy Cylinder Heads - 11/28/12 02:39 AM
Sam still helps with the shows.....
Posted By: Dodgeguy101
Re: Change at Indy Cylinder Heads - 11/28/12 02:45 AM
Quote:
Wasn't there a guy named Sam something that came on here about two years ago and said he would help straighten out customer service problems? I think he was beaten badly by both sides and found another job.
Sam Wilson I think. He was a nice guy and told you straight. Very Helpful. Was sorry to see him leave.
Posted By: bigdad
Re: Change at Indy Cylinder Heads - 11/28/12 02:46 AM
My results from dealing with Indy and Russ were above average ..
Congrats on your new gig Josh, just more to stack on resume' !
Posted By: Spyphish
Re: Change at Indy Cylinder Heads - 11/28/12 03:16 AM
Before my
AH project I had Ken whip up a 572 Hemi for the old Pancake Death Wish car to run Mopar races. While he was building it I got hit by Katrina & Rita. Kinda' rained on my parade (pun). They really took care of me and we still use that motor today (not AH). Runs like a "scalded dog". I go by and say Hi' at MATS every year. Good experience for me. Stephen
Posted By: CHAPPER
Re: Change at Indy Cylinder Heads - 11/28/12 03:37 AM
Quote:
Dont worry guys. This isnt something that will be short lived, and I have spoke to Russ in length about what we need to do to create the image that is deserved....
Its not going to be nearly as hard as you guys may think...
Posted By: Big Squeeze
Re: Change at Indy Cylinder Heads - 11/28/12 04:05 AM
Congrats on the new job...
like I already told you, you have your work cut out for you!!!
Posted By: joshking440
Re: Change at Indy Cylinder Heads - 11/28/12 04:08 AM
Chits no fun if its easy
Posted By: bigtimeauto
Re: Change at Indy Cylinder Heads - 11/28/12 04:11 AM
Quote:
Chits no fun if its easy
how about doing a video of the place
Posted By: Wedgeman
Re: Change at Indy Cylinder Heads - 11/28/12 04:48 AM
Congrats on the new job !
Running -1 on my 408 and doing great !
I hope you bring a little shine on the brand name.....I'll be sure to give you a shout if I need anything in the upcomming weeks
Dan
Posted By: Charger453
Re: Change at Indy Cylinder Heads - 11/28/12 05:09 AM
Quote:
Dont worry guys. This isnt something that will be short lived, and I have spoke to Russ in length about what we need to do to create the image that is deserved....
Its not going to be nearly as hard as you guys may think...
Huge Xmas blowout sale on some ez-1's or cnc sr's?
Posted By: WHITEDART
Re: Change at Indy Cylinder Heads - 11/28/12 05:14 AM
russ at indy can choke.. and I hope he goes broke and dies as soon as possible
Posted By: camastomcat
Re: Change at Indy Cylinder Heads - 11/28/12 05:24 AM
Quote:
Chits no fun if its easy
Well that's true.....but you have several years of Russ and Ken telling people they are idiots. Not saying that we're not at times, but you can't tell potetial customers that. Still, I wish you luck.
Posted By: 493_DART
Re: Change at Indy Cylinder Heads - 11/28/12 06:01 AM
best of luck Josh--you seem like a great dude.
After what Ive read and heard over the years about that company, I will never buy a part from those p.ricks .
Posted By: SpareParts
Re: Change at Indy Cylinder Heads - 11/28/12 06:09 AM
I wish you the best, never dropped money with them but had talked to them at the nats, saturday when I asked if they had anything around for W9's I was told they are a waste of time and for what I'm doing I could just use Edelbrock's. That's dandy but I was never asked nor did I say "what I'm doing" Then on sunday they have a stock pile of W9's on the back of their trailer talking them up like God himself just cast them out back. To say the least I felt misguided. . . slightly bamboozeled (word just doesn't get used enough)
Posted By: 72Swinger
Re: Change at Indy Cylinder Heads - 11/28/12 06:41 AM
If you can shrink Ken's ego ,that would be a start.
Posted By: moparmarks
Re: Change at Indy Cylinder Heads - 11/28/12 07:07 AM
Good luck Josh. Sounds like you have your work cutout for you.
I've used 2 of their 528 and a 485 Hemis and some other parts and was happy with those products. The few times I did call them, man you'd thought it was the end of the world that they had to actually pick up the phone. Those people sounded like they just hated life or something.
Posted By: Fury Fan
Re: Change at Indy Cylinder Heads - 11/28/12 02:30 PM
Quote:
Good luck Josh. Sounds like you have your work cutout for you.
As a bystander, here's what I see -
440source (and others) get bashed for quality-related stuff. Most of the angst is toward the parts, less so toward the employees. This thread, though, really shows where many folks loathe the people as much as the parts. So unless those people stay away from teh phones and sales counter, that'll be a tough turnaround.
Posted By: bigtimeauto
Re: Change at Indy Cylinder Heads - 11/28/12 03:04 PM
Quote:
Quote:
Good luck Josh. Sounds like you have your work cutout for you.
As a bystander, here's what I see -
440source (and others) get bashed for quality-related stuff. Most of the angst is toward the parts, less so toward the employees. This thread, though, really shows where many folks loathe the people as much as the parts. So unless those people stay away from teh phones and sales counter, that'll be a tough turnaround.
so all the people have to do is buy the parts from a indy dealer and get usa made parts and knowledgeable help.
I bought my stuff from Pete at best machine and never had a issue. Not to mention I am helping keep america people working by BUYING parts MADE HERE not just sold here.
Posted By: BradH
Re: Change at Indy Cylinder Heads - 11/28/12 03:36 PM
Trying to change corporate culture is a major feat, especially if you don't get buy-in from the top to make things happen. Otherwise, it tends to become a frustrating & failed effort to do the right thing vs. the "that's how we've always done it in the past" mentality.
Posted By: galen
Re: Change at Indy Cylinder Heads - 11/28/12 06:05 PM
I run a lot of Indy stuff, that being said I buy it from a dealer which machines it as needed. Why deal direct from Indy if you knew from reading here how you would be treated. I bought a Dart block and Brodix heads for my brother in laws boat, they both needed machining also. Good luck on the new job Josh, I will give you a shot.
Posted By: TrWaters
Re: Change at Indy Cylinder Heads - 11/28/12 06:09 PM
Good luck with the new job. Now the "what is Mopar missing" thread makes more sense.
Posted By: max_maniac
Re: Change at Indy Cylinder Heads - 11/28/12 06:10 PM
Congrats Josh and I'm sure you will help the reputation of dealing direct with Indy.
Now I have an Indy block, heads, intake and even a BIG Indy sticker on my windshield so is there a sponorship coming my way
(next item is changing Indy bathtub intake to Indy tunnelram) Oh and I'll also take a large pizza with pepperoni, sausage and mushrooms please
Russ
Posted By: joshking440
Re: Change at Indy Cylinder Heads - 11/28/12 06:37 PM
Quote:
Good luck with the new job. Now the "what is Mopar missing" thread makes more sense.
winner winner chicken dinner
Posted By: B G Racing
Re: Change at Indy Cylinder Heads - 11/28/12 06:37 PM
Quote:
Congrats Josh and I'm sure you will help the reputation of dealing direct with Indy.
Now I have an Indy block, heads, intake and even a BIG Indy sticker on my windshield so is there a sponorship coming my way
(next item is changing Indy bathtub intake to Indy tunnelram) Oh and I'll also take a large pizza with pepperoni, sausage and mushrooms please
Russ
Russ,I asked for sausage also,Josh said he has no sausage only a small stick of pepperoni.
Posted By: Tig
Re: Change at Indy Cylinder Heads - 11/28/12 07:09 PM
Hi Josh.
Good luck at Indy
I've no complaints, sure the times I've spoken to the guys there it took some explaining but I just put that down to my accent
I'll be buying some 600 -13 heads and a block soon
Posted By: Guitar Jones
Re: Change at Indy Cylinder Heads - 11/28/12 08:32 PM
Quote:
Quote:
Congrats Josh and I'm sure you will help the reputation of dealing direct with Indy.
Now I have an Indy block, heads, intake and even a BIG Indy sticker on my windshield so is there a sponorship coming my way
(next item is changing Indy bathtub intake to Indy tunnelram) Oh and I'll also take a large pizza with pepperoni, sausage and mushrooms please
Russ
Russ,I asked for sausage also,Josh said he has no sausage only a small stick of pepperoni.
NO SAUSAGE!!!
Posted By: MR_P_BODY
Re: Change at Indy Cylinder Heads - 11/28/12 08:44 PM
Quote:
Hi Josh.
Good luck at Indy I've no complaints, sure the times I've spoken to the guys there it took some explaining but I just put that down to my accent
I'll be buying some 600 -13 heads and a block soon
Your accent sounds just fine on the computer.. LOL
Good luck with the new job Josh... hope it works
out well for you and them both
Posted By: joshking440
Re: Change at Indy Cylinder Heads - 11/28/12 08:47 PM
I have sausage, but I dare anyone to try to pull it from BAAAHHB Georges mouth
Posted By: tboomer
Re: Change at Indy Cylinder Heads - 11/28/12 08:55 PM
And just look for this gent as you walk into the door..
Posted By: dustergirl340
Re: Change at Indy Cylinder Heads - 11/28/12 11:48 PM
Quote:
And just look for this gent as you walk into the door..
*snort*
a little too much hair there though.
Posted By: MRMOPAR622
Re: Change at Indy Cylinder Heads - 11/29/12 12:35 AM
With all that I have going on now(but what I have always wanted) I don't have time come on here much and after reading stuff like this can't understand why I miss it so much but I do.
If you want a Fast Mopar you either buy Indy or B1 and you guys
are trying to put Indy the one that's makes & offers the most parts of the two out of business!
At the present if you want to run T/D,T/S or any thing similar you either have to run a chevy or ford engine.That right there is enough to make any grown men cry,they make more & better not to mention Bigger parts for fords than Mopars!
If their is a good side to this,its the fact that you only have two to chose from.Unlike chevy everybody & their Brother makes parts for them their is 1,000 of choices,you buy the very latest & very best this week next week someone else has come out with something better.
to everyone!
Posted By: fourgearsavoy
Re: Change at Indy Cylinder Heads - 11/29/12 12:44 AM
Good luck Josh
I was lucky enough to never deal with them directly so my Indy head head purchase was one of my most satisfying additions ever
I really am disappointed that this has turned into another "Indy Bash" thread instead of a positive pat on the back for your new endeavor
I will continue to deal with Nick though because I wouldn't think about bolting on a set of heads before he puts his hands on them
Again good luck and nice meeting you a few times last summer
Gus
Posted By: joshking440
Re: Change at Indy Cylinder Heads - 11/29/12 12:58 AM
I'm glad to hear that. My job is to support distribution as much as anything.
Distributors are our biggest asset.
Posted By: joshking440
Re: Change at Indy Cylinder Heads - 11/29/12 12:58 AM
And Nick is a great dude!!!!!
Posted By: hudsonhornet7x
Re: Change at Indy Cylinder Heads - 11/29/12 02:33 AM
Josh, you have a pm. Thanks!
Posted By: dartman366
Re: Change at Indy Cylinder Heads - 11/29/12 02:56 AM
Quote:
Dont worry guys. This isnt something that will be short lived, and I have spoke to Russ in length about what we need to do to create the image that is deserved....
Its not going to be nearly as hard as you guys may think...
So Josh, did Russ trip, fall and crack his head on a hemi block?? every time I tried to talk to him about a specific product at any of the shows he ended up being a total azz,I finally gave up and went the direction that I did. 
Posted By: mshred
Re: Change at Indy Cylinder Heads - 11/29/12 03:06 AM
Congrats Josh! And good luck over there
I don't own anything Indy, but probably never will since the parts seem expensive and the amount of work it seems that has to go into them to get them to a useable state even more...what I hear about their customer service doesn't help either, but hopefully you can turn most of that negative view around
Posted By: fishy340
Re: Change at Indy Cylinder Heads - 11/29/12 04:12 AM
Good luck Josh all we need is 100 more guys like yourself and mopar will lead again!
Posted By: 493_DART
Re: Change at Indy Cylinder Heads - 11/29/12 04:53 AM
Quote:
Quote:
Quote:
Good luck Josh. Sounds like you have your work cutout for you.
As a bystander, here's what I see -
440source (and others) get bashed for quality-related stuff. Most of the angst is toward the parts, less so toward the employees. This thread, though, really shows where many folks loathe the people as much as the parts. So unless those people stay away from teh phones and sales counter, that'll be a tough turnaround.
so all the people have to do is buy the parts from a indy dealer and get usa made parts and knowledgeable help.
I bought my stuff from Pete at best machine and never had a issue. Not to mention I am helping keep america people working by BUYING parts MADE HERE not just sold here.
I would buy all USA parts if they would LOWER THEIR F$%%# prices.
Also-- Ive been beating on my 440 Source internals since 2007 with no issues--along with thousands of other racers.
Posted By: DblOJoe
Re: Change at Indy Cylinder Heads - 11/29/12 06:23 AM
Seems like they would just fix there quality issues and the customer service problem would take care of its self.
If I could buy a set of heads from any company and truly run them out of the box without having to have any other machine work done or correct any problems then I'd only have to talk to them once.
Posted By: FastOne
Re: Change at Indy Cylinder Heads - 11/29/12 07:28 AM
After receiving the last set of 360-1's I have some rather harsh questions to ask, but I'll leave that to private communication if you don't mind
Posted By: joshking440
Re: Change at Indy Cylinder Heads - 11/29/12 10:00 PM
Posted By: mshred
Re: Change at Indy Cylinder Heads - 11/29/12 10:00 PM
Quote:
Seems like they would just fix there quality issues and the customer service problem would take care of its self.
If I could buy a set of heads from any company and truly run them out of the box without having to have any other machine work done or correct any problems then I'd only have to talk to them once.
amen
Posted By: one bad fish
Re: Change at Indy Cylinder Heads - 11/29/12 10:12 PM
good job josh
Posted By: Big Squeeze
Re: Change at Indy Cylinder Heads - 11/29/12 10:26 PM
Quote:
I would buy all USA parts if they would LOWER THEIR F$%%# prices
That's obviously coming from someone that has never tried to manufacture their own product....
That's easy to say....but it's harder to make a profit here in the US compared to other countries because of how high people believe their standard of living needs to be (employee pay) and meeting compliances....
Posted By: FastOne
Re: Change at Indy Cylinder Heads - 11/29/12 10:51 PM
Thanks Josh
Posted By: Performance Only
Re: Change at Indy Cylinder Heads - 11/30/12 04:06 AM
Quote:
Quote:
I would buy all USA parts if they would LOWER THEIR F$%%# prices
That's obviously coming from someone that has never tried to manufacture their own product....
That's easy to say....but it's harder to make a profit here in the US compared to other countries because of how high people believe their standard of living needs to be (employee pay) and meeting compliances....
Now that's a fact. I just had someone apply for the machinists position opening a couple days ago. On his application he noted his expected salary of 38.00 dollars an hour plus benefits. This happens to be a person with less than 3 years experience in this field.
Back on topic. I'm sure Josh with be a pleasant person to discuss any issues with. What remains to be seen is how much leeway he'll have in resolving those issues.
Posted By: camastomcat
Re: Change at Indy Cylinder Heads - 11/30/12 04:33 AM
I would buy all USA parts if they would LOWER THEIR F$%%# prices.
Also-- Ive been beating on my 440 Source internals since 2007 with no issues--along with thousands of other racers.
These are the kinds of remarks that really pi$$ me off. Weekend warriors, 2 or 3 times a year. If you are happy using sub par crap for you 600HP time bomb, have fun till you drive over your crankshaft. It's the reason we don't have any decent representation for mopar "race parts". That's right "race parts". Some of us are serious people trying to make serious fields with very few options. Like I've always said, Mopar people have to be the tightest bunch I've ever been assotiated with. I'm not talking about the ones that race every weekend or try to actually win championships, they can't afford sub par parts. For this reason, those of us that compete for championships and run the fast brackets, are forced to buy GM stuff at a certain point. Support the US companies, or we will all be driving Chevies! Rant over!
Posted By: dennismopar73
Re: Change at Indy Cylinder Heads - 11/30/12 04:50 AM
If you would look 440 source does use and have alot of parts pistons rods, rod bolts intakes that are made right here in the USA!
go check it out ! before blasting!!
just as any crank co some made here other made out side the USA !!
http://store.440source.com/MADE-IN-USA/products/121/
Posted By: camastomcat
Re: Change at Indy Cylinder Heads - 11/30/12 05:21 AM
Quote:
If you would look 440 source does use and have alot of parts pistons rods, rod bolts intakes that are made right here in the USA!
go check it out ! before blasting!!
just as any crank co some made here other made out side the USA !!
http://store.440source.com/MADE-IN-USA/products/121/
It's Chinese steel dude. Where its machined doesn't make it US made. Cranks, rods, cheap for a reason.
Posted By: Anonymous
Re: Change at Indy Cylinder Heads - 11/30/12 05:41 AM
Quote:
I would buy all USA parts if they would LOWER THEIR F$%%# prices.
Also-- Ive been beating on my 440 Source internals since 2007 with no issues--along with thousands of other racers.
These are the kinds of remarks that really pi$$ me off. Weekend warriors, 2 or 3 times a year. If you are happy using sub par crap for you 600HP time bomb, have fun till you drive over your crankshaft. It's the reason we don't have any decent representation for mopar "race parts". That's right "race parts". Some of us are serious people trying to make serious fields with very few options. Like I've always said, Mopar people have to be the tightest bunch I've ever been assotiated with. I'm not talking about the ones that race every weekend or try to actually win championships, they can't afford sub par parts. For this reason, those of us that compete for championships and run the fast brackets, are forced to buy GM stuff at a certain point. Support the US companies, or we will all be driving Chevies! Rant over!
Just curious but by buying "GM stuff" are you not agreeing with his remark regarding Mopar stuff. Again just curious.
Posted By: 493_DART
Re: Change at Indy Cylinder Heads - 11/30/12 06:17 AM
Quote:
I would buy all USA parts if they would LOWER THEIR F$%%# prices.
Also-- Ive been beating on my 440 Source internals since 2007 with no issues--along with thousands of other racers.
These are the kinds of remarks that really pi$$ me off. Weekend warriors, 2 or 3 times a year. If you are happy using sub par crap for you 600HP time bomb, have fun till you drive over your crankshaft. It's the reason we don't have any decent representation for mopar "race parts". That's right "race parts". Some of us are serious people trying to make serious fields with very few options. Like I've always said, Mopar people have to be the tightest bunch I've ever been assotiated with. I'm not talking about the ones that race every weekend or try to actually win championships, they can't afford sub par parts. For this reason, those of us that compete for championships and run the fast brackets, are forced to buy GM stuff at a certain point. Support the US companies, or we will all be driving Chevies! Rant over!
WOW----- get off your high horse there Richie Rich ! A LOT of us are "budget bracket racers" and dont have $$$ flying out of our arses like you for top quality parts.
Weekend warrior ???
That describes 90 % of racers on here !
2 or 3 times a year ???
Want to see all my log books ?? try 3 times a month .
In fact--with my new job , i should be able to hit every weekend for points racing in 2013 .
To "most" of us Lowly , stupid 600hp guys that drive junk---thats a serious racer .
And MY 600hp "timebomb" is holding together GREAT ! I built it in my garage and I think I did a good job.
I should dig out my log books and count the passes on this motor----it would make your delusional, patriotic head explode.
Anyway--you better get back to your shop--im sure you are working on your Pro Stock engine this week .
Posted By: Kevins493
Re: Change at Indy Cylinder Heads - 11/30/12 06:49 AM
The fact of the matter is its impossible to make the majority of products in America for the prices most Americans insist on paying. When you have to pay the employees more than $0.20 an hour, pay our federal and state taxes, deal with the tree huggers, maintain your equipment to the point that you can actually hold reasonable tolerances, use the actual alloys you advertise, hire people that can reliably perform a heat treating process, pay health insurance and benefits, take care of the environmental concerns (waste, etc.), pay for land here and energy costs here, the price tends to go up. Will that chinese crank survive in a 600-hp motor? You will most likely never have a problem. But the point is it's unreasonable to expect an American company to meet the same price point as a chinese one. Then again, its not hard to see where the best parts are most likely to be made.
Posted By: CokeBottleKid
Re: Change at Indy Cylinder Heads - 11/30/12 10:39 AM
Quote:
Quote:
If you would look 440 source does use and have alot of parts pistons rods, rod bolts intakes that are made right here in the USA!
go check it out ! before blasting!!
just as any crank co some made here other made out side the USA !!
http://store.440source.com/MADE-IN-USA/products/121/
It's Chinese steel dude. Where its machined doesn't make it US made. Cranks, rods, cheap for a reason.
Tell me friend, what brand are your crank and rods?
Posted By: dennismopar73
Re: Change at Indy Cylinder Heads - 11/30/12 01:15 PM
Quote:
Quote:
If you would look 440 source does use and have alot of parts pistons rods, rod bolts intakes that are made right here in the USA!
go check it out ! before blasting!!
just as any crank co some made here other made out side the USA !!
http://store.440source.com/MADE-IN-USA/products/121/
It's Chinese steel dude. Where its machined doesn't make it US made. Cranks, rods, cheap for a reason.
WOW,, Their rods / pistons/ rods / bolts,,Rings, many many other parts available thru them are made right here super dude!!!
I have no idea about what crank co you use,?? odds are who really knows on some cranks?
As for being cheap,, anyone can sell stuff as cheap as they want to, it all depends on how much of a mark-up is built into the product!
Back on topic!!
Posted By: 540challenger
Re: Change at Indy Cylinder Heads - 11/30/12 01:30 PM
Myself i prefer to by american parts when I can, However when I spend cash on a American made product. That cost 2x as much as the chinese verison I expect it to be a quality piece, Which doesn't always happen.
Posted By: an8sec70cuda
Re: Change at Indy Cylinder Heads - 11/30/12 01:36 PM
Quote:
I just had someone apply for the machinists position opening a couple days ago. On his application he noted his expected salary of 38.00 dollars an hour plus benefits. This happens to be a person with less than 3 years experience in this field.
Holy crap, I'd move down there if you're paying anywhere close to that! I have 6 years of auto machine experience.
Posted By: camastomcat
Re: Change at Indy Cylinder Heads - 11/30/12 02:30 PM
The cheaper 4340 steel crankshafts, rods, etc. area made in China. Where and how they are finished might be a different story. I started doing this stuff 25 years ago and have been gathering parts and trading stuff for years, I'm not what you would call "richy rich". But the real truth is, you can't expect people that have to pay employees and light bills, and health insurance, that buy quality parts, to sell gold for the price of silver. My point about GM stuff is, if you wanr less expensive quality race stuff, go GM. If we run all of the Mopar guys out of business, that will be our only option. If the 440 source stuff works, great. But don't compare that to Callies, Winberg, Oliver, GRP, etc, because there is no comparison. And if you continue to stand in line at Walmart, eventually Walmart will be the only place to shop. That's my point.
Posted By: MRMOPAR622
Re: Change at Indy Cylinder Heads - 11/30/12 02:45 PM
Quote:
The cheaper 4340 steel crankshafts, rods, etc. area made in China. Where and how they are finished might be a different story. I started doing this stuff 25 years ago and have been gathering parts and trading stuff for years, I'm not what you would call "richy rich". But the real truth is, you can't expect people that have to pay employees and light bills, and health insurance, that buy quality parts, to sell gold for the price of silver. My point about GM stuff is, if you wanr less expensive quality race stuff, go GM. If we run all of the Mopar guys out of business, that will be our only option. If the 440 source stuff works, great. But don't compare that to Callies, Winberg, Oliver, GRP, etc, because there is no comparison.
And if you continue to stand in line at Walmart, eventually Walmart
will be the only place to shop. That's my point.
I have to agree with Tom 100%!Now it seems strange that all of you that run the cheaper 600 hp parts..(and their is nothing wrong with that if thats what you chose to do)are the ones that bash Indy,B1 and anyone else that tries to step up and make some Hi-Quality parts.If you don't run them and don't plan to run them why bash them?
And then to take offense to someone just making a statement about the cheap lower grade parts.Some of us who are not Rich work extra hours to have a little extra $$$ to put into our race cars.
Posted By: BradH
Re: Change at Indy Cylinder Heads - 11/30/12 02:45 PM
Wow, I can see this well-intentioned thread just got derailed over another beat-to-death subject that's been brought up here frequently over the years.
Good luck to Josh in his new position. Like others have expressed, I'm sure there will be challenges to overcome and, hopefully, opportunities to make positive changes to ICH (not just band-aid the issues).
Posted By: Performance Only
Re: Change at Indy Cylinder Heads - 11/30/12 03:02 PM
Quote:
Quote:
I just had someone apply for the machinists position opening a couple days ago. On his application he noted his expected salary of 38.00 dollars an hour plus benefits. This happens to be a person with less than 3 years experience in this field.
Holy crap, I'd move down there if you're paying anywhere close to that! I have 6 years of auto machine experience.
Chip, I know the last two places he worked at and i know for a fact his pay was not over 14.00 an hour in either shop. He could've come in and made "alittle" better money to start and been in a nicer environment with up to date equipment, (something he knew very little about by the way) but he already had the attitude that if i didn't hire him i must be an idiot. Hmmm, I don't think i'm an idiot, nor do i think i'll hire a guy with that kind of attitude anyway. Hey, I meant to ask you; did you get that box i sent out in time?
As far as the offshore vs. USA made stuff, we sell both and i see the need for both in this hobby, especially in our current economic climate. I hope we can put some Americans back to work in manufacturing to make our choices an easier decision.
Posted By: Anonymous
Re: Change at Indy Cylinder Heads - 11/30/12 03:05 PM
So will Joshking440 be able to fix ridiculous shipping charges from Indy or is he just going to be a puppet,Who will be used as a whipping Post?
Indy charges drop ship fees as well as ridiculous shipping charges to really put salt in the wound.
Personally I don't see the realtionship lasting since Russ Flagle is a complete pompous azz who's as narcisistic as Napolean Bonaparte.
Posted By: bigtimeauto
Re: Change at Indy Cylinder Heads - 11/30/12 03:38 PM
Quote:
And if you continue to stand in line at Walmart, eventually Walmart will be the only place to shop. That's my point.
exactly!
Posted By: justinp61
Re: Change at Indy Cylinder Heads - 11/30/12 03:55 PM
Good luck Josh
, but I'm afraid you have a tough row to hoe.
Posted By: 1969RR
Re: Change at Indy Cylinder Heads - 11/30/12 04:31 PM
What happened to Jim ( I think that was his name)that worked the counter? I dealt with him after Russ told me I was wasting his time (exact words!) Jim was better, but not by much. I did buy a set of EZ's but had 5K in my pocket to buy one of their stroker kits. Went else where to buy the kit. Jeff
Posted By: actionange
Re: Change at Indy Cylinder Heads - 11/30/12 05:00 PM
Quote:
So will Joshking440 be able to fix ridiculous shipping charges from Indy or is he just going to be a puppet,Who will be used as a whipping Post?
Indy charges drop ship fees as well as ridiculous shipping charges to really put salt in the wound.
Personally I don't see the realtionship lasting since Russ Flagle is a complete pompous azz who's as narcisistic as Napolean Bonaparte.
He'll do as he's told by his superiors and possibly suggest and interject ideas as he see's fit as he becomes comfortable in his role. As Indy signs his paycheck he can't be reinventing the wheel- he's playing in their sandbox and has to follow their rules/ direction.
Just my
Posted By: MRMOPAR622
Re: Change at Indy Cylinder Heads - 11/30/12 05:26 PM
After Josh coming on here offering to HELP everyone,when you call Indy and speak with Josh if he has a Bad Attitude I wonder who will be the blame for it?
I have brought & spent a lot of $$$ with Indy never had a problem with them,even talk to Russ one time when I need information the person on the phone could not help me with.
I know everyone on here is Good People
maybe some times we just have the wrong attitude when we call Indy because we are having problems with our Race-Cars and take it out on them....if you don't believe me you can call home and ask my Wife if a sales person is rude to me its just not going to be a Good day for them.
Posted By: camastomcat
Re: Change at Indy Cylinder Heads - 11/30/12 05:48 PM
Quote:
After Josh coming on here offering to HELP everyone,when you call Indy and speak with Josh if he has a Bad Attitude I wonder who will be the blame for it?
I have brought & spent a lot of $$$ with Indy never had a problem with them,even talk to Russ one time when I need information the person on the phone could not help me with.
I know everyone on here is Good People maybe some times we just have the wrong attitude when we call Indy because we are having problems with our Race-Cars and take it out on them....if you don't believe me you can call home and ask my Wife if a sales person is rude to me its just not going to be a Good day for them.
This could be true if it didn't happen so much. You have done well with their products and obviously have a better report with them. But, as others have said, call Predator, Bob George, Marsh, or others for stuff. They will take care of you. I think even Josh, since he has the patience of a saint, IMO, (Mopar Madness) might be able to do some good with these guys. Cause the stuff they sell is good. And even I would like to be sure they stay around. Let them do what they do....make Mopar quality parts and Josh can hopefully bridge the gap in tech service!
Posted By: Abodyjohn88
Re: Change at Indy Cylinder Heads - 11/30/12 06:12 PM
Good luck to both you and Indy josh!
Posted By: S/ST 3040
Re: Change at Indy Cylinder Heads - 11/30/12 06:22 PM
Quote:
Quote:
So will Joshking440 be able to fix ridiculous shipping charges from Indy or is he just going to be a puppet,Who will be used as a whipping Post?
Indy charges drop ship fees as well as ridiculous shipping charges to really put salt in the wound.
Personally I don't see the realtionship lasting since Russ Flagle is a complete pompous azz who's as narcisistic as Napolean Bonaparte.
He'll do as he's told by his superiors and possibly suggest and interject ideas as he see's fit as he becomes comfortable in his role. As Indy signs his paycheck he can't be reinventing the wheel- he's playing in their sandbox and has to follow their rules/ direction.
Just my
Josh, I have a few suggestions. I'll wait until the next time I talk to you though.
I don't think people are giving the "puppet" enough credit.
Posted By: MRMOPAR622
Re: Change at Indy Cylinder Heads - 11/30/12 06:34 PM
Quote:
Quote:
After Josh coming on here offering to HELP everyone,when you call Indy and speak with Josh if he has a Bad Attitude I wonder who will be the blame for it?
I have brought & spent a lot of $$$ with Indy never had a problem with them,even talk to Russ one time when I need information the person on the phone could not help me with.
I know everyone on here is Good People maybe some times we just have the wrong attitude when we call Indy because we are having problems with our Race-Cars and take it out on them....if you don't believe me you can call home and ask my Wife if a sales person is rude to me its just not going to be a Good day for them.
This could be true if it didn't happen so much. You have done well with their products and obviously have a better report with them. But, as others have said, call Predator, Bob George, Marsh, or others for stuff. They will take care of you. I think even Josh, since he has the patience of a saint, IMO, (Mopar Madness) might be able to do some good with these guys. Cause the stuff they sell is good. And even I would like to be sure they stay around. Let them do what they do....make Mopar quality parts and Josh can hopefully bridge the gap in tech service!
Again Tom you are are close to 100% right If any of you Mopar people have not talk to or done business with Performance Only be it Indy or B1 you might want too,One of the few Good Guys From Mopar! That's who I would now be using if not for needing Sponsorship $$$(more are less be on & help with the race cars)and having to go over to "The Dark Side" in order to get it.
If their is a "Bright Side"and their is to the "Dark Side" you get a Head Ache with all the Millions of Hi Quality race parts!Believe me when I say this US true Mopar Racers deserve the same & should have the same,but don't!
Posted By: jamesc
Re: Change at Indy Cylinder Heads - 11/30/12 07:47 PM
got your bucket?
http://www.youtube.com/watch?v=JGfXiIXTpE0 but seriously Josh hope it works out well for both you and indy
Posted By: actionange
Re: Change at Indy Cylinder Heads - 11/30/12 08:46 PM
Quote:
Quote:
Quote:
So will Joshking440 be able to fix ridiculous shipping charges from Indy or is he just going to be a puppet,Who will be used as a whipping Post?
Indy charges drop ship fees as well as ridiculous shipping charges to really put salt in the wound.
Personally I don't see the realtionship lasting since Russ Flagle is a complete pompous azz who's as narcisistic as Napolean Bonaparte.
He'll do as he's told by his superiors and possibly suggest and interject ideas as he see's fit as he becomes comfortable in his role. As Indy signs his paycheck he can't be reinventing the wheel- he's playing in their sandbox and has to follow their rules/ direction.
Just my
Josh, I have a few suggestions. I'll wait until the next time I talk to you though.
I don't think people are giving the "puppet" enough credit.
Never said he was a "puppet" but my life experience says that unless he's a partner in the business, he's not gonna come in and re-invent the wheel at Indy. At least not right away...
I use Indy products so far with no issues. I've used their email tech line for questions also with no problems and quick answers.
Posted By: joshking440
Re: Change at Indy Cylinder Heads - 11/30/12 10:36 PM
Quote:
So will Joshking440 be able to fix ridiculous shipping charges from Indy or is he just going to be a puppet,Who will be used as a whipping Post?
Indy charges drop ship fees as well as ridiculous shipping charges to really put salt in the wound.
Personally I don't see the realtionship lasting since Russ Flagle is a complete pompous azz who's as narcisistic as Napolean Bonaparte.
Well I dont find your name in the system as to justify your shipping charges.... Ive searched all people with the name Ghandi
Posted By: J_BODY
Re: Change at Indy Cylinder Heads - 11/30/12 10:55 PM
good luck with your new job! Looks like it's already keeping you busy!!
Posted By: joshking440
Re: Change at Indy Cylinder Heads - 12/02/12 02:03 PM
Quote:
Quote:
So will Joshking440 be able to fix ridiculous shipping charges from Indy or is he just going to be a puppet,Who will be used as a whipping Post?
Indy charges drop ship fees as well as ridiculous shipping charges to really put salt in the wound.
Personally I don't see the realtionship lasting since Russ Flagle is a complete pompous azz who's as narcisistic as Napolean Bonaparte.
Well I dont find your name in the system as to justify your shipping charges.... Ive searched all people with the name Ghandi
Ohhhhh gghhaannddii
Where are you, I want to see what shipping charges were in our system so I can fix it.
Posted By: coronetville
Re: Change at Indy Cylinder Heads - 12/02/12 02:33 PM
Why not just do not buy anything from them, end of story!
Posted By: EchoSixMike
Re: Change at Indy Cylinder Heads - 12/02/12 03:06 PM
Quote:
Well I dont find your name in the system as to justify your shipping charges.... Ive searched all people with the name Ghandi
Ohhhhh gghhaannddii
Where are you, I want to see what shipping charges were in our system so I can fix it.
He's in Flint MI and it's the weekend so he's probably out dodging gunfire or something S/F....Ken M
Posted By: joshking440
Re: Change at Indy Cylinder Heads - 12/02/12 03:20 PM
Quote:
Why not just do not buy anything from them, end of story!
Then we can all use Chinese pro comp and 440 source heads forever.
Indy has some changes to make.... And I will be making them.
Posted By: dannysbee
Re: Change at Indy Cylinder Heads - 12/02/12 03:38 PM
Some of you guys need to lighten up. Here someone is trying to make some positive changes and all you can do is bring up the past. There is nothing Josh can do about the past, that is done and gone. How about making some positive comments and sugestions that might improve products and service for all of us rather than wallowing in the past and running past problems into the ground. My guess is half the bitchers have never even bought anything from Indy. How bout lets move forward.
Posted By: MPerry
Re: Change at Indy Cylinder Heads - 12/02/12 03:44 PM
I took a chance once and didn't have any issues. Good Luck Josh.
Posted By: joshking440
Re: Change at Indy Cylinder Heads - 12/02/12 03:57 PM
Quote:
Quote:
Well I dont find your name in the system as to justify your shipping charges.... Ive searched all people with the name Ghandi
Ohhhhh gghhaannddii
Where are you, I want to see what shipping charges were in our system so I can fix it.
He's in Flint MI and it's the weekend so he's probably out dodging gunfire or something S/F....Ken M
Im guessing he isn't in Flint....Im guessing he is out east somewhere....
Posted By: unknown
Re: Change at Indy Cylinder Heads - 12/02/12 04:31 PM
Quote:
Some of you guys need to lighten up. Here someone is trying to make some positive changes and all you can do is bring up the past. There is nothing Josh can do about the past, that is done and gone. How about making some positive comments and sugestions that might improve products and service for all of us rather than wallowing in the past and running past problems into the ground. My guess is half the bitchers have never even bought anything from Indy. How bout lets move forward.
Well said!! I must be a lucky one, I never had a problem with Indy parts.Time to lighten up and move forward. Maybe we will see a new 4.9 or 5" bore center Indy Max block and heads that flow over 600 cfm.
Posted By: bigtimeauto
Re: Change at Indy Cylinder Heads - 12/02/12 04:51 PM
there would be a lot less fast mopars out there if indy said screw it and closed their doors.
Like i said before, I will buy indy parts but i will not buy them from them. Not to mention the dealers sell the indy parts for less SO WHY ON EARTH are you guys trying to buy direct and talk to the owner all of the time????
Posted By: MRMOPAR622
Re: Change at Indy Cylinder Heads - 12/02/12 04:55 PM
Quote:
Quote:
Quote:
Well I dont find your name in the system as to justify your shipping charges.... Ive searched all people with the name Ghandi
Ohhhhh gghhaannddii
Where are you, I want to see what shipping charges were in our system so I can fix it.
He's in Flint MI and it's the weekend so he's probably out dodging gunfire or something S/F....Ken M
Im guessing he isn't in Flint....Im guessing he is out east somewhere....
NO,NO Josh,The only thing us people over here on the East Coast Love more than Indy is BAMA Foot-Ball! For real I buy & use Indy products because they work better for me,might be because all the rest of the Fast Mopars around here run Indy.We know how to make the Indy engines run,but have no luck with the B1.If I can afford to buy Indy I can afford to buy B1,I buy Indy because thats what I think is Best.But you can go back & search all these post and won't find one time that I ever Bashed B1.Now I have called out some of the B1 people that thought their B1 stuff was so much better & Faster than Indy which I took as bashing my car.BUT NO ONE EVER TOOK ME UP ON IT!
You will make a Great Rep. for Indy and even greater person for us Indy users! Just don't let the ones who don't like Indy turn you against the Loyal Indy customers! 
Posted By: Charger453
Re: Change at Indy Cylinder Heads - 12/02/12 06:13 PM
Quote:
there would be a lot less fast mopars out there if indy said screw it and closed their doors.
Like i said before, I will buy indy parts but i will not buy them from them. Not to mention the dealers sell the indy parts for less SO WHY ON EARTH are you guys trying to buy direct and talk to the owner all of the time????
Amen. I've never bought anything INDY but I'm possibly looking at changing my RPM's this winter. Indy stuff works and that's proven but the recommendation for YEARS has been to go thru a dealer. Not sure how anyone could miss that if they do their research.
Posted By: B G Racing
Re: Change at Indy Cylinder Heads - 12/02/12 06:22 PM
Posted By: galen
Re: Change at Indy Cylinder Heads - 12/02/12 06:40 PM
It's not rocket science people. If you don't want to buy direct then go through a dealer. That way you never have to deal with them direct. I use Best Machine and my parts are exactly what I order. A lot of good dealers out there, better price, better service, and they need your business. I had a bad dealing once with buying direct from Indy, that was my fault. If I had read a little on here first I would have known not to deal direct. We have a man here that wants to try and make a difference, So instead of trying to support him and wishing him luck on his new job, Lets dig up some old dirt and beat on this rotting carcass of a horse some more.
Posted By: ichsam
Re: Change at Indy Cylinder Heads - 12/10/12 04:34 AM
From what i have heard you just may be the man for that job. I wish you luck.
To all my old customers /friends, Bob, Mike,Todd,Nick etc..A big hello.. Iam doing great and hope all of you are as well.
Sam Wilson
Posted By: Jeremiah
Re: Change at Indy Cylinder Heads - 12/10/12 04:48 AM
I took a chance and called Indy to order a rocker stud kit and they were cool. I asked a question and the fellow on the other end said "hold on I need to pull one from the warehouse" and got me the info. My experience was pleasant.
Posted By: B G Racing
Re: Change at Indy Cylinder Heads - 12/10/12 12:30 PM
Quote:
From what i have heard you just may be the man for that job. I wish you luck.
To all my old customers /friends, Bob, Mike,Todd,Nick etc..A big hello.. Iam doing great and hope all of you are as well.
Sam Wilson
Sam.it's great hearing from you.It was great seeing you this past year.I want to say that you were one of the main reasons we are an Indy dealer today.You have and always will be respected on a personal and professional level from myself and everyone at BGR.
Let's hope Josh and BGR can have the same relationship.
Posted By: Frito
Re: Change at Indy Cylinder Heads - 12/10/12 02:15 PM
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So will Joshking440 be able to fix ridiculous shipping charges from Indy or is he just going to be a puppet,Who will be used as a whipping Post?
Indy charges drop ship fees as well as ridiculous shipping charges to really put salt in the wound.
Personally I don't see the realtionship lasting since Russ Flagle is a complete pompous azz who's as narcisistic as Napolean Bonaparte.
Well I dont find your name in the system as to justify your shipping charges.... Ive searched all people with the name Ghandi
This is starting to get real entertaining.
Posted By: B G Racing
Re: Change at Indy Cylinder Heads - 12/10/12 02:58 PM
Posted By: jake4cars
Re: Change at Indy Cylinder Heads - 12/10/12 05:42 PM
Quote:
Some of you guys need to lighten up. Here someone is trying to make some positive changes and all you can do is bring up the past. There is nothing Josh can do about the past, that is done and gone. How about making some positive comments and sugestions that might improve products and service for all of us rather than wallowing in the past and running past problems into the ground. My guess is half the bitchers have never even bought anything from Indy. How bout lets move forward.
Indy's problem's are well documentated, give Josh a chance to right the ship, I must say I am doubtful of his chances but I wish him the best of luck!
Joey
Posted By: Mopar-Al
Re: Change at Indy Cylinder Heads - 12/10/12 08:20 PM
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Quote:
Some of you guys need to lighten up. Here someone is trying to make some positive changes and all you can do is bring up the past. There is nothing Josh can do about the past, that is done and gone. How about making some positive comments and sugestions that might improve products and service for all of us rather than wallowing in the past and running past problems into the ground. My guess is half the bitchers have never even bought anything from Indy. How bout lets move forward.
Indy's problem's are well documentated, give Josh a chance to right the ship, I must say I am doubtful of his chances but I wish him the best of luck!
Joey
He could start in the General section now. A guy bashing and even commenting about Josh
Posted By: B G Racing
Re: Change at Indy Cylinder Heads - 12/10/12 08:24 PM
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Some of you guys need to lighten up. Here someone is trying to make some positive changes and all you can do is bring up the past. There is nothing Josh can do about the past, that is done and gone. How about making some positive comments and sugestions that might improve products and service for all of us rather than wallowing in the past and running past problems into the ground. My guess is half the bitchers have never even bought anything from Indy. How bout lets move forward.
Indy's problem's are well documentated, give Josh a chance to right the ship, I must say I am doubtful of his chances but I wish him the best of luck!
Joey
He could start in the General section now. A guy bashing and even commenting about Josh
Ops,my bad,Thought it said gay bashing,so forget it.
Posted By: Mopar-Al
Re: Change at Indy Cylinder Heads - 12/10/12 08:36 PM
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Some of you guys need to lighten up. Here someone is trying to make some positive changes and all you can do is bring up the past. There is nothing Josh can do about the past, that is done and gone. How about making some positive comments and sugestions that might improve products and service for all of us rather than wallowing in the past and running past problems into the ground. My guess is half the bitchers have never even bought anything from Indy. How bout lets move forward.
Indy's problem's are well documentated, give Josh a chance to right the ship, I must say I am doubtful of his chances but I wish him the best of luck!
Joey
He could start in the General section now. A guy bashing and even commenting about Josh
Ops,my bad,Thought it said gay bashing,so forget it.
No no , not gay bashing, not happy bashing, just an angry guy Indy bashing, then driving away again with his Indy parts re installed. Seeing the post, and what he has posted on other sites, Josh will have to deal with a lot of charactors. Yeah Bob, maybe even a mad gay guy driving a muscle car....oh my the Whorer stories. Did I spell that right
Posted By: B G Racing
Re: Change at Indy Cylinder Heads - 12/11/12 12:46 AM
Quote:
Quote:
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Some of you guys need to lighten up. Here someone is trying to make some positive changes and all you can do is bring up the past. There is nothing Josh can do about the past, that is done and gone. How about making some positive comments and sugestions that might improve products and service for all of us rather than wallowing in the past and running past problems into the ground. My guess is half the bitchers have never even bought anything from Indy. How bout lets move forward.
Indy's problem's are well documentated, give Josh a chance to right the ship, I must say I am doubtful of his chances but I wish him the best of luck!
Joey
He could start in the General section now. A guy bashing and even commenting about Josh
Ops,my bad,Thought it said gay bashing,so forget it.
No no , not gay bashing, not happy bashing, just an angry guy Indy bashing, then driving away again with his Indy parts re installed. Seeing the post, and what he has posted on other sites, Josh will have to deal with a lot of charactors. Yeah Bob, maybe even a mad gay guy driving a muscle car....oh my the Whorer stories. Did I spell that right
Reeden,spllen and rithmatic are for the bygone days of yesteryears,today we have "texting"do yu no wat im sa en?