Medical bill was paid by insurance last year. One week before a year is up, I get a bill in the mail. Insurance clawed back the money. [censored]? I call and I’m told I can’t use walk in clinics, but I can go to a walk in clinic. Yeah that was said. I try to get her to say this is an out of network issue, she refuses, says same thing about walk in clinics not covered, but I can go to a walk in clinic and it’s covered. Umkay

I check their website, place I used shows in network. I call back, different person says they are trying to update their website. Fortune 100, maybe fortune 50 company can’t get it updated, a year later? Thinking appeal them in this bs and then department of insurance complaint if that doesn’t do it. Total nonsense. Tell me it’s covered, you cover it, then decide it’s not?