Originally Posted by IMGTX
Wife and I bought a 2014 Jeep and paid a pretty good penny for the lifetime warranty. Maxcare was the name I believe.

I took it in to get a driveshaft replaced and some bushings in the rear end replaced which should have been covered under the warranty.

They replaced the driveshaft but said the bushings were declined because it was considered a normal wear & tear item. I can't find the original sales brochure but I am pretty sure it said it covered the suspension for life.

I realize that eventually they would say the XYZ repair was worth more than the car and pass on the repair but I didn't figure they would just make excuses to not cover repairs that were supposed to be covered.

I called to complain and it was a complete waste of time.

I won't buy a new Chrysler again and when I replace the bushing it won't be with a Chrysler part either.

Sorry had to vent.



Hmm. Just looked at the website and this is a partial list of what the website lists as "COVERED COMPONENTS WITH OUR MOPAR MAXIMUM CARE EXTENDED WARRANTY"

"Bushing, rear axle housing

Bushing, rear spring

Bushing, rear spring shackle

Bushing, spring eye

Bushing, starter pilot

Bushing, tension strut bar

Bushing/cushion, rear stabilizer sway

Bushing/cushion, rear sway bar"

I'm not familiar enough with Jeep to know which bushing you are speaking of AND I am not sure this is the plan you have but I think I would look at the website and have another discussion with them.

Maximum Care Warranty

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