I hate FEDEX too!

Right now I have a package in Moon Township, PA that hasn't moved for a week. I ordered broadheads and fletches from Cabela's. The broadheads showed up on time. Fletches, no such luck. I call (India?) and they begin to rattle off excuses: Damage from Hurricane Zeta. "No ma'am. If that were the case, the other half of my shipment wouldn't have arrived." Sometimes different containers...: "OK, so you have 2-day shipping items in containers that haven't moved for a week?" Well, sir, can I have your email so you can get automatic updates?" NO, UPDATES DON'T GET MY ITEM TO MY HOUSE! Who can get me a straight answer?" I really wanted to cuss someone up, but she was just the jerk on the other end of the phone that gets paid to rattle off excuses. I just hung up. It's not like I'm destitute without these fletches, but I'd REALLY like to have them. Dealing with FEDEX is VERY frustrating...