I think you can do that at Lowe's or Ace Hardware.
Lots of folks sell Craftsman tools these day in addition to Sears.
My understanding is that there are not near as many lifetime guarantees these days.
I tried exchanging a 20 year old Craftsman screwdriver at Ace. They would only do it with a receipt, which I didn't have.
Well, I called another Ace, and they will exchange it. I'll be going to see them.
I went to the other Ace, and got my exchange. I can tell you if you want to buy Craftsman, Lowe's is a lot cheaper than Ace. The #2 Phillips screwdriver I exchanged at Ace was 6.99, Same screwdriver at Lowe's was 3.99.
