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There is nothing innocent about it, unethical at best.

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It's the automotive trade- I have seen more unethical crap in 30 years most of it at the dealer level than you can shake a stick at.

Someone backing a wrecker into a car for an adjuster to bump a claim would be the least trifling of offensive things I have witnessed.

I'm glad I'm out now.

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:yawn: I've been a mechanic for over 30 years so I've seen a lot myself You claim it is "innocent" I say it's not. You seem to have some delusion that an adjuster is going to spend 8 LARGE for a tool and 1100 per year to illegally access data- with NO financial incentive. People do unethical Sh!t to MAKE money.