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TRANZACT - WHAT A JOKE ! #772376
08/12/10 06:44 PM
08/12/10 06:44 PM
Joined: Jul 2004
Posts: 4,384
Worst Weather USA
493_DART Offline OP
master
493_DART  Offline OP
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Joined: Jul 2004
Posts: 4,384
Worst Weather USA
Well, Ive held my tongue for 3 months...

LONG story - Mods please dont delete this--I dont want someone else have to go through this.

I bought a Tranzact brake back in May. After installing it, the car didnt want to shift to drive, when it did, it would take over 2 seconds then drag the car to a stop.

Went as far as PULLING THE 727 OUT of the car and had it looked at(thanks jim) . Trans is fine,

Its IMPOSSIBLE to get tranzact on the phone and they will not answer my emails. They dont even have any sort of answering machine.

I talked to a guy there when he would answer the phone once every 2 weeks and basically got the run around. Not ONCE did he say "send it back" or " we will make it right" .
Just had me adjust the line pressure (didnt help).

I ended up sticking a Turbo action brake in the car--NO MORE shift problems.Works perfect.

Definatelty the tranzact causing the issues.

So..i just shipped the junk back to them and it was signed for and delivered on august 4th. i included a letter inside because they wont pick up the phone.

Here it is 9 days later and no contact.



Pretty much 3 months of BS.

and probably $400 of my money down the drain

Last edited by 493_DART; 08/12/10 06:46 PM.
Re: TRANZACT - WHAT A JOKE ! [Re: 493_DART] #772377
08/12/10 06:55 PM
08/12/10 06:55 PM
Joined: Sep 2006
Posts: 3,010
Sac, CA
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mopowers Offline
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mopowers  Offline
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Joined: Sep 2006
Posts: 3,010
Sac, CA
If you purchased with a credit card, can you have them do a charge back?

Re: TRANZACT - WHAT A JOKE ! [Re: mopowers] #772378
08/12/10 07:04 PM
08/12/10 07:04 PM
Joined: Jul 2004
Posts: 4,384
Worst Weather USA
493_DART Offline OP
master
493_DART  Offline OP
master

Joined: Jul 2004
Posts: 4,384
Worst Weather USA
im trying that next. Ive given them plenty of time to simply make this right.

Re: TRANZACT - WHAT A JOKE ! [Re: mopowers] #772379
08/12/10 07:10 PM
08/12/10 07:10 PM
Joined: Nov 2004
Posts: 4,330
Lynchburg, VA
Leon441 Offline
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Leon441  Offline
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Joined: Nov 2004
Posts: 4,330
Lynchburg, VA
It is one guy Joe Chrisman. I just talked to him a couple weeks ago. I no longer run his VB because I was talked into a glide.

Hope you get fixed. But, don't feel bad Rick Allison had me tear up two transmissions and work on his VB a bunch. Only got worse. Burnt up the clutches in one race, which I won. Then made pressure adjustments and the problem got worse. I was told I had bad cases. Some guys have good luck with the A&A. It can be very frustrating. I have ran the Tranzact VB's in several cars with great results. Better than TA by far and the pressure spool valve is secured better in Tranzact's. But, if it aint working going into high sounds like Joe's got some fixing to do. Sorry you didn't get the results I did.

Leon


Career best 8.02 @ 169 at 3050# and 10" tires small block power.
Re: TRANZACT - WHAT A JOKE ! [Re: Leon441] #772380
08/12/10 08:17 PM
08/12/10 08:17 PM
Joined: Jul 2010
Posts: 2,422
Pittsburgh PA
Eric Offline
top fuel
Eric  Offline
top fuel

Joined: Jul 2010
Posts: 2,422
Pittsburgh PA
Quote:

It is one guy Joe Chrisman. I just talked to him a couple weeks ago. I no longer run his VB because I was talked into a glide.

Hope you get fixed. But, don't feel bad Rick Allison had me tear up two transmissions and work on his VB a bunch. Only got worse. Burnt up the clutches in one race, which I won. Then made pressure adjustments and the problem got worse. I was told I had bad cases. Some guys have good luck with the A&A. It can be very frustrating. I have ran the Tranzact VB's in several cars with great results. Better than TA by far and the pressure spool valve is secured better in Tranzact's. But, if it aint working going into high sounds like Joe's got some fixing to do. Sorry you didn't get the results I did.

Leon




Pretty much sums up my experience....I lost quite a few rounds due to creeping with a T/A brake....I run a glide now.


5.53 @ 125 1/8th on the launch control..more left in her!

Re: TRANZACT - WHAT A JOKE ! [Re: Eric] #772381
08/12/10 08:37 PM
08/12/10 08:37 PM
Joined: Jul 2004
Posts: 4,384
Worst Weather USA
493_DART Offline OP
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493_DART  Offline OP
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Worst Weather USA
I had the opposite happen.

the tranzact creeped a couple inches

the T/A does not creep at all.

Re: TRANZACT - WHAT A JOKE ! [Re: 493_DART] #772382
08/12/10 08:46 PM
08/12/10 08:46 PM
Joined: Jan 2007
Posts: 3,695
nc
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emarine01 Offline
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emarine01  Offline
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Joined: Jan 2007
Posts: 3,695
nc
No excuse for bad customer service, Keep us posted, I was lookin at their Vb for my torqueflite until now

Re: TRANZACT - WHAT A JOKE ! [Re: 493_DART] #772383
08/12/10 08:46 PM
08/12/10 08:46 PM
Joined: Jan 2007
Posts: 345
iowa
wesw Offline
enthusiast
wesw  Offline
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Joined: Jan 2007
Posts: 345
iowa
if it wasn't for bad luck you wouldn't have any at all. your not alone, my luck is total crap also. my motor wasn't as fresh as the guy said it was so i'm doing a complete overhaul on it. made three test passes with it. {it was a total joke}
i put it back in the trailer took it home and pulled the motor back out. i have friend that has a grinner brake if you want me to ck on it for you. wes


598 ci predator
Re: TRANZACT - WHAT A JOKE ! [Re: wesw] #772384
08/12/10 08:52 PM
08/12/10 08:52 PM
Joined: Jan 2003
Posts: 4,616
Kissimmee Fl.
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dusturbd340W5 Offline
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Posts: 4,616
Kissimmee Fl.
sorry to hear about the problems but I have to say my Tranzact brake works great and has since day 1 hope you get it straightened out


70 duster full chassis super pro 416 CNC Indybrock heads 727 w/brake

best so far 1.212 60 6.219 in 1/8 at 110.88 9.768 at 137.81 1/4
Re: TRANZACT - WHAT A JOKE ! [Re: wesw] #772385
08/12/10 08:53 PM
08/12/10 08:53 PM
Joined: Jul 2004
Posts: 4,384
Worst Weather USA
493_DART Offline OP
master
493_DART  Offline OP
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Worst Weather USA
Quote:

if it wasn't for bad luck you wouldn't have any at all. your not alone, my luck is total crap also. my motor wasn't as fresh as the guy said it was so i'm doing a complete overhaul on it. made three test passes with it. {it was a total joke}
i put it back in the trailer took it home and pulled the motor back out. i have friend that has a grinner brake if you want me to ck on it for you. wes




thanks wes--but i Love my new T/A brake. No creep and works perfect!

Re: TRANZACT - WHAT A JOKE ! [Re: 493_DART] #772386
08/12/10 09:10 PM
08/12/10 09:10 PM
Joined: Jun 2003
Posts: 52,972
Romeo MI
MR_P_BODY Offline
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Posts: 52,972
Romeo MI
--but i Love my new T/A brake. No creep and works perfect!




I've been running a T/A brake for YEARS and never had
a creep issue.... mine is the old no low band apply

Re: TRANZACT - WHAT A JOKE ! [Re: MR_P_BODY] #772387
08/12/10 09:47 PM
08/12/10 09:47 PM
Joined: Nov 2009
Posts: 3,410
Belpre,Ohio
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CHAPPER Offline
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Belpre,Ohio
Quote:

--but i Love my new T/A brake. No creep and works perfect!




I've been running a T/A brake for YEARS and never had
a creep issue.... mine is the old no low band apply




X2


If you like drag racing, support your local track.
Re: TRANZACT - WHAT A JOKE ! [Re: MR_P_BODY] #772388
08/12/10 09:47 PM
08/12/10 09:47 PM
Joined: Feb 2006
Posts: 1,064
Tennessee
7
727builder Offline
super stock
727builder  Offline
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Posts: 1,064
Tennessee
I have Installed several T-A brakes over the years. Never had any problems with any of them creeping either. Tranzact? Never bought any from them.
Hope you get your money back. Good luck!

Re: TRANZACT - WHAT A JOKE ! [Re: 727builder] #772389
08/12/10 10:26 PM
08/12/10 10:26 PM
Joined: Nov 2003
Posts: 6,293
Rock Springs
Bob_Coomer Offline
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Bob_Coomer  Offline
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Posts: 6,293
Rock Springs
first time I have heard anything bad about Tranzact brakes. I have run several, and when I asked pages of replies stating his brakes are the best..My brakes from him...one Pro, and one standard sets at idle, and never creeps.
But hey its impossible for every thing to be perfect, I believe you when you say yours is crap. I also belive you when you say you cant get ahold of him...
Problem is that we know everyone makes mistakes, but how they handle the problem travels a long way...
Hope you get some kind of resolution.
There is some guys on this board who are good friends with him..this might get some results...its a shame it has to come to this though...
Keep us posted..


[color:"red"]65 Hemi Belvedere coming soon [/color]
[color:"#00FF00"]557" Indy engine 1.07 60ft 144mph in the 8th 2100 lbs package [/color]
Re: TRANZACT - WHAT A JOKE ! [Re: Leon441] #772390
08/12/10 10:53 PM
08/12/10 10:53 PM
Joined: Dec 2007
Posts: 266
iowa
R
rook440 Offline
enthusiast
rook440  Offline
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Joined: Dec 2007
Posts: 266
iowa
A&A ,Rick Alison ...hahahahaha ,,,what a joke ..high priced junk !!!

Re: TRANZACT - WHAT A JOKE ! [Re: rook440] #772391
08/12/10 11:01 PM
08/12/10 11:01 PM
Joined: Mar 2003
Posts: 1,632
Lubbock,TX
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DavidDean Offline
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Posts: 1,632
Lubbock,TX
I hope Joe takes care of ya. He's always taken care of me.

Re: TRANZACT - WHAT A JOKE ! [Re: DavidDean] #772392
08/13/10 02:49 AM
08/13/10 02:49 AM
Joined: Aug 2003
Posts: 3,101
cincinnati ohio
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mcat4321 Offline
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cincinnati ohio
Quote:

I hope Joe takes care of ya. He's always taken care of me.



Re: TRANZACT - WHAT A JOKE ! [Re: 493_DART] #772393
08/13/10 07:27 AM
08/13/10 07:27 AM
Joined: Dec 2007
Posts: 830
east coast
Otherlane Offline
super stock
Otherlane  Offline
super stock

Joined: Dec 2007
Posts: 830
east coast
I called Tranzact 4 times last week and Joe answered every time but once.The one time he didnt answer he called back.I got some parts from Joe that was sent out thursday and got them monday.joe will fix the problem.Good luck

Re: TRANZACT - WHAT A JOKE ! [Re: rook440] #772394
08/13/10 08:05 AM
08/13/10 08:05 AM
Joined: Nov 2008
Posts: 660
San Diego
formula S Offline
mopar
formula S  Offline
mopar

Joined: Nov 2008
Posts: 660
San Diego
Quote:

A&A ,Rick Alison ...hahahahaha ,,,what a joke ..high priced junk !!!


I only have had good experiences with Rick. I even called on a saturday and he picked up, and we talked about a trans problem that he had nothing to do with, but took the time to help me out, knowledgeable guy and great customer service.

Re: TRANZACT - WHAT A JOKE ! [Re: formula S] #772395
08/13/10 08:49 AM
08/13/10 08:49 AM
Joined: Jul 2006
Posts: 4,595
On the south side of Nowhere
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S/ST 3040 Offline
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On the south side of Nowhere
Quote:

I only have had good experiences with Rick. I even called on a saturday and he picked up, and we talked about a trans problem that he had nothing to do with, but took the time to help me out, knowledgeable guy and great customer service.




Same here. I couldn't say enough good things about Rick.

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