I have never ordered any appliances or furniture, still don't know why anyone would do that?!? I see something I want in a store and take it with me right then, I never had a need for anything to be delivered, I bought a used appliance dolly and have a truck and trailer. I have always been that way, if I can't get it immediately I have no use for it. BTW, the JC Penney microwave we got as a wedding present still works great and it will be 39 years old in July, and our dishwasher was bought when we moved to Chicago in 1986 and still works great!