Yeah, that's the one I was speaking of. I thought that was a pretty arrogant comment at the end there too. I've picked up on a bit of that in dealing with them (must be company culture). That said, they have not steered me wrong, and shopping carefully, they haven't excessively lightened my wallet.

It actually took me a while to get the method to the madness and I bet they've fielded a ton of related calls because one of us nose pickers drafted the doc up, and not someone with proper knowledge AND technical writing skills. Updating the doc would be better than that little hissy fit comment.

I do like the Diamond Back write up, someone with the proper understanding and writing skills put that together.

Tim is the guy I deal with there. I have to say, he's left my money on the table a couple of times by pointing out that my plan tended toward overkill with regard to strength and reliability.