I've been reading Indy bashing threads about poor quality and lousy customer service ever since I bought my first computer.
I'd say it should be pretty common knowledge by now...... And in each of those threads there is someone saying that if you want to run Indy products, the better course of action is to buy from a reputable dealer.

People still buy direct........ And are surprised when it turns out that all those threads that have been posted for years and years have merit.

I rarely ever get a complaint from a customer Ive sold some Indy parts to.