Re: Eagle crankshafts?
[Re: ahy]
#622129
02/23/10 08:47 PM
02/23/10 08:47 PM
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Joined: Feb 2007
Posts: 5,080 organ
maximum entropy
master
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master
Joined: Feb 2007
Posts: 5,080
organ
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looks like it could be a lap in the forging?
for what is the good life if not doing things thoughtfully?
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Re: Eagle crankshafts?
[Re: kikgas01]
#622134
02/24/10 08:09 AM
02/24/10 08:09 AM
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Joined: Jan 2003
Posts: 21,076 Niles , Ohio
therocks
oh wait.but hey.lets see.oh yeah.
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oh wait.but hey.lets see.oh yeah.
Joined: Jan 2003
Posts: 21,076
Niles , Ohio
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Its a manufactured part.Any part thats made can have a bad part.Id contact Eagle.Ive been wrenching as a pro for 30 years and you cant believe all the bad new parts Ive seen.Thats why you have everytning checked before install.Rocky
Last edited by therocks; 02/24/10 08:10 AM.
Chrysler Firepower
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Re: Eagle crankshafts?
[Re: goldmember]
#622136
02/24/10 09:39 AM
02/24/10 09:39 AM
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Joined: Nov 2004
Posts: 238 Cedar Falls, Iowa
kikgas01
OP
enthusiast
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OP
enthusiast
Joined: Nov 2004
Posts: 238
Cedar Falls, Iowa
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Quote:
Is that a bearing journal or the snout?
Main Journal,#2. I emailed them but haven`t heard a thing yet. I now have a Ohio crank with the 8 bolt Hemi flange and the oil holes are drilled differently and have more "meat" in between the hole and journal
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Re: Eagle crankshafts?
[Re: kikgas01]
#622137
02/24/10 12:14 PM
02/24/10 12:14 PM
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Joined: Nov 2004
Posts: 238 Cedar Falls, Iowa
kikgas01
OP
enthusiast
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OP
enthusiast
Joined: Nov 2004
Posts: 238
Cedar Falls, Iowa
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Here is their response to me. They think it bas broke prior to installation. They are calling their product JUNK! That is a strange place for a crack to happen. Usually, cracks will originate in corners or other stress-concentration points. Heat-related fatigue due to improper oiling will not be a single crack. It will look more like a spider web around the entire journal. That could possibly have been there prior to installation. Was the crank turned or modified prior to installation? If you had noticed that before installation, we could have replaced it easily. Also, if you wanted an 8-bolt flange, why didn't you order it with an 8-bolt flange (part number 444241506760)? We have never had oiling issues with our Chrysler cranks before, so I do not believe it is a design problem. Here is my 2 emails back to them. email 1... Of course it wasn`t that way prior to install. Why,should your crankshafts be broken prior to install? it was a BRAND NEW crank with 150 miles on it. Luckily I shut it off when it started to hammer or it would have ruined my entire engine.. I got by with a 3,700 dollar repair bill instead of having to buy another brand new 440 stroked to a 500. email 2..... I know another person who races 440`s and shelled 2 of them with Eagle cranks and guess what? It`s between 1 and 2 crank journal! Just like mine but over a little farther. If you don`t want to hear my concern that is fine. I have posted my problem on several websites with pics of it and can post the previous email about it possibly having a crack prior to installation if you want? I just wanted you to be aware of the problem and thought maybe I could be a asset to you, your company and your product just by checking your product against other products and comparing them so you could get a better product for the public but I don`t think you are interested. Thanks for responding anyway. ALL I CAN DO IS WARN EVERYONE TO CHECK THEIR CRANKS FOR A CRACK BETWEEN 1 AND AND 2 JOURNAL ON THE CRANKSHAFTS!!!!
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Re: Eagle crankshafts?
[Re: kikgas01]
#622138
02/26/10 10:51 AM
02/26/10 10:51 AM
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Joined: Nov 2004
Posts: 238 Cedar Falls, Iowa
kikgas01
OP
enthusiast
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OP
enthusiast
Joined: Nov 2004
Posts: 238
Cedar Falls, Iowa
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Their latest response to me! I called customer service and they SAID the machine work WAS done overseas and this jerk sent me this! I'm not going to get into a useless pissing match with you. I am part of customer service, and I know for a fact we do not tell anyone that because it is not true. Some initial machining is done overseas, but journal sizing and all critical machining is done here. You obviously have made up your mind and there is no sense trying to convince you otherwise. ----- Original Message ----- From: cooter davenport To: service@eaglerod.com Sent: Thursday, February 25, 2010 11:18 AM Subject: RE: I was wondering if all of your products were this good??? Customer service said all machining was done overseas
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Re: Eagle crankshafts?
[Re: kikgas01]
#622139
02/26/10 11:25 AM
02/26/10 11:25 AM
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Joined: Mar 2007
Posts: 447 Knoxville, TN
YGBSM
mopar
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mopar
Joined: Mar 2007
Posts: 447
Knoxville, TN
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Why are you going nuclear on them at this point? It sounds like the customer service rep is asking reasonable questions at this point. All he said was that it was "possible" it was there before installation- not that it was definitively there. It's also an admission that perhaps they screwed up- what's wrong with that. Nobody makes 100% perfect products all the time.
Save the nuclear stuff until they come out and tell you it was your fault.
1968 Charger R/T 2015 Charger R/T Scat Pack 2017 Durango Citadel
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