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440 Source doesn't suck, they took care of me ((UPDATE)) #2972144
10/08/21 04:54 PM
10/08/21 04:54 PM
Joined: Feb 2005
Posts: 5,765
minnarusta
TX9H6E4CUDA Offline OP
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They got in touch with me and fixed the problem.

Last edited by TX9H6E4CUDA; 10/14/21 12:56 PM.

For the absolute best powder coating go to J.I.T powder coating, contact infomation is in my personal profile..
Re: 440 Source sucks [Re: TX9H6E4CUDA] #2972158
10/08/21 05:22 PM
10/08/21 05:22 PM
Joined: Jul 2008
Posts: 25,211
Florida STAYcation
dOc - 3.0 ! Offline
Village idiot #1
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eBay doesn’t process a claim of SNAD anymore ?


tsk ..... Village idiot huh ? .... come out from your hiding place and let us GO .... tow 2 TOE ! biggrin
Re: 440 Source sucks [Re: dOc - 3.0 !] #2972175
10/08/21 06:07 PM
10/08/21 06:07 PM
Joined: Feb 2005
Posts: 5,765
minnarusta
TX9H6E4CUDA Offline OP
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minnarusta
Not if the seller marks that they are not accepting returns. I thought they would of taken care of this but I had to go to PayPal to get something done.


For the absolute best powder coating go to J.I.T powder coating, contact infomation is in my personal profile..
Re: 440 Source sucks [Re: TX9H6E4CUDA] #2972179
10/08/21 06:28 PM
10/08/21 06:28 PM
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Benton, IL.
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DaveRS23 Offline
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I see a lot of this 'one strike and you're out' kind of post here lately. I understand folk's frustration with this kind of stuff. But this is another case of cutting off your nose to spite your face. Not considering 440 Source or any other competitive supplier for future purchases does the buyer far more damage than it does the offending supplier. But if it makes you feel good, go ahead. And trying to rally others to that position will likely fall on deaf ears, too. Which is the only reason to post a bad experience.

We recently had a less than stellar experience with 440 Source, too. But to cut them off would cause us more problems than them. And would fix nothing.

Good luck to the OP with his other suppliers. If he takes this tact with all of them, he will run out of suppliers because no one is perfect. Especially today.


KOS
Re: 440 Source sucks [Re: DaveRS23] #2972195
10/08/21 07:04 PM
10/08/21 07:04 PM
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Central Il.
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jughed Offline
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Sorry about your situation. Sure it happens quite a lot because ebay totally sucks when it comes to returns...or order cancellations.

Not trying to hijack the thread, but I recently had issue with ebay seller "motorcitymusclecar"... I ordered a complete emergency brake cable kit from them. It wasn't 5 minutes later i realized that i was needing other parts that they offer as well and i wanted to cancel the order and reorder to have all items shipped at once. They refused to cancel the order 5 minutes later because "the order has been processed and shipped"...got that actual response from them. The greedy idiots lost about another $150 in sales, and that will be the last order they receive from me...not that it would hurt their business any.

Buy parts through Amazon. No questions asked on returns. That has happened only once for me, and had no problems getting it done.



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Re: 440 Source sucks [Re: jughed] #2972197
10/08/21 07:14 PM
10/08/21 07:14 PM
Joined: Aug 2019
Posts: 5,849
Super Spudsville
Mr PotatoHead Online rolleyes
Half Baked
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Sorry for you hastle with ebay and source, I hope its a bit of a misunderstanding and can be resolved properly. I cant see source jacking folks on purpose like that but the world is in a odd spot currently.

Ebay has really went down hill, I think its because of all the fraud in general or they just got greedy with the new managed payment system.

Ebay has fallen back to like it was a good bit ago where they collect there money instantly and then you fight like heck for any recourse to a bad deal.

Ive bought 5 things in the last month only had two completed, its like people are now using others money to float on then at some point you get your refund as they see fit and by how much.


STOP POTATO HATE!
Re: 440 Source sucks [Re: jughed] #2972198
10/08/21 07:15 PM
10/08/21 07:15 PM
Joined: Oct 2005
Posts: 7,841
Ontario, Canada
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Stanton Offline
Don't question me!
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Why on earth would you buy through Ebay when you know who the actual source is ?!?!? You've just added an unnecessary link in the chain.

Re: 440 Source sucks [Re: Stanton] #2972203
10/08/21 07:36 PM
10/08/21 07:36 PM
Joined: Jan 2021
Posts: 127
delhi,il
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trw1982 Offline
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delhi,il
my dad bought some mower blades on ebay. the seller sent his blades to someone else and he got the other guy's blades. returned them and lost 26 %. ebay kept the shipping and the tax. seller told dad to figure out the difference and he sent dad a check for the difference. good seller. this time.

Re: 440 Source sucks [Re: TX9H6E4CUDA] #2972212
10/08/21 07:52 PM
10/08/21 07:52 PM
Joined: Jan 2003
Posts: 11,397
Omaha Ne
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TJP Offline
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The old saying comes to mind, 1 po'd customer will cost you 100 up and over 20.00. Smart move whistling stirthepot spank twocents

Re: 440 Source sucks [Re: Stanton] #2972220
10/08/21 08:26 PM
10/08/21 08:26 PM
Joined: Oct 2005
Posts: 4,524
WI
Dcuda69 Offline
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Originally Posted by Stanton
Why on earth would you buy through Ebay when you know who the actual source is ?!?!? You've just added an unnecessary link in the chain.


This was my immediate thought when I read the initial post. Why in the hell wouldn't you buy right from the seller and leave ebay out of it?

Re: 440 Source sucks [Re: Dcuda69] #2972225
10/08/21 08:47 PM
10/08/21 08:47 PM
Joined: Aug 2003
Posts: 38,131
Bend,OR USA
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Cab_Burge Offline
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Bend,OR USA
Originally Posted by Dcuda69
Originally Posted by Stanton
Why on earth would you buy through Ebay when you know who the actual source is ?!?!? You've just added an unnecessary link in the chain.


This was my immediate thought when I read the initial post. Why in the hell wouldn't you buy right from the seller and leave ebay out of it?
Maybe he was trying to save some money, pennies probably shruggy


Mr.Cab Racing and winning with Mopars since 1964. (Old F--t, Huh)
Re: 440 Source sucks [Re: Cab_Burge] #2972231
10/08/21 09:08 PM
10/08/21 09:08 PM
Joined: Feb 2005
Posts: 5,765
minnarusta
TX9H6E4CUDA Offline OP
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minnarusta
Originally Posted by Cab_Burge
Originally Posted by Dcuda69
Originally Posted by Stanton
Why on earth would you buy through Ebay when you know who the actual source is ?!?!? You've just added an unnecessary link in the chain.


This was my immediate thought when I read the initial post. Why in the hell wouldn't you buy right from the seller and leave ebay out of it?
Maybe he was trying to save some money, pennies probably shruggy


Nope not one bit was I trying to be cheap. I wanted to explore what options are out there for the heater fittings and saw these brass ones. I ordered them and after the order I noticed it was 440source. I was not trying to be a penny pincher, I was wanting brass ones and paid more then the steel ones.


For the absolute best powder coating go to J.I.T powder coating, contact infomation is in my personal profile..
Re: 440 Source sucks [Re: DaveRS23] #2972238
10/08/21 09:21 PM
10/08/21 09:21 PM
Joined: Feb 2005
Posts: 5,765
minnarusta
TX9H6E4CUDA Offline OP
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TX9H6E4CUDA  Offline OP
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minnarusta
Originally Posted by DaveRS23
I see a lot of this 'one strike and you're out' kind of post here lately. I understand folk's frustration with this kind of stuff. But this is another case of cutting off your nose to spite your face. Not considering 440 Source or any other competitive supplier for future purchases does the buyer far more damage than it does the offending supplier. But if it makes you feel good, go ahead. And trying to rally others to that position will likely fall on deaf ears, too. Which is the only reason to post a bad experience.

We recently had a less than stellar experience with 440 Source, too. But to cut them off would cause us more problems than them. And would fix nothing.

Good luck to the OP with his other suppliers. If he takes this tact with all of them, he will run out of suppliers because no one is perfect. Especially today.


I am the most laid back customer on the planet. If you provide a service or product and have half good customer service skills, I am a fantastic customer to have with zero complaints. I bought a radiator and found one of the brackets bent and it was missing the petcock. I just fixed the bracket. I called the company and nicely asked if they would send me a petcock. They did and that in my mind was an awesome experience.

You send me the wrong product, ignore my messages about the wrong product ,d do nothing about getting the correct product to the customer, then make it so it's not returnable...you don't deserve to be in business.


Last edited by TX9H6E4CUDA; 10/08/21 09:23 PM.

For the absolute best powder coating go to J.I.T powder coating, contact infomation is in my personal profile..
Re: 440 Source sucks [Re: TX9H6E4CUDA] #2972344
10/09/21 09:38 AM
10/09/21 09:38 AM
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Benton, IL.
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DaveRS23 Offline
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This is a rapidly changing retail environment. And not for the better in many cases.

We have been in business for nearly 40 years and find that we must frequently adjust our attitude on many things. Not happy about that. But that doesn't mean that anything goes, either. It's just that how much money are we willing to risk and how much more complicated are we willing to make our buying? We have had issues with most of our largest suppliers at one time or another and not all were resolved to our satisfaction. But we have to weigh the big picture. Some suppliers like RockAuto, 440 Source, Ebay, etc are not replaceable in our business and personal endeavors. Sometimes we just have to hold our nose and push ahead. We are particularly hesitant to use Ebay. They just suck. But to totally eliminate them would not be wise. We just shop hard to limit how much business we do with them and if it is a close call, they don't get the sale.

Maybe these decisions can be different in a hobby situation than a business situation. Maybe if you don't need a steady stream of parts, you can occasionally eliminate a major supplier. Maybe.


KOS
Re: 440 Source sucks [Re: DaveRS23] #2972348
10/09/21 09:49 AM
10/09/21 09:49 AM
Joined: Nov 2003
Posts: 12,044
Western Colorado High Desert
moparmarks Offline
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To send the wrong part and then hide behind a "no return policy" is total BS. Not only should they send the correct part but they should also pay the return shipping on the wrong part.
That is how GOOD business is done. I don't care who they are.


72 Satellite Sebring Plus 440, 69 Road Runner, 72 Dart 5.9 4-spd, 68 Valiant, 73 W200, 78 D100 sb, 78 D200, 98 DAKOTA, .
Moparmarks Parts & Restorations
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Re: 440 Source sucks [Re: moparmarks] #2972375
10/09/21 10:54 AM
10/09/21 10:54 AM
Joined: Feb 2015
Posts: 1,496
CA
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crackedback Offline
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CA
Did you phone 440source?

I'd try calling and speaking with someone. No matter the size of an outfit, email communication can be hit or miss.

Ebay watches out for Ebay...


Last edited by crackedback; 10/09/21 10:54 AM.
Re: 440 Source sucks [Re: TX9H6E4CUDA] #2972392
10/09/21 11:43 AM
10/09/21 11:43 AM
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Bend,OR USA
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Cab_Burge Offline
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Call 775-883-2590 and ask to talk to Brandon and ask him about what he will do to fix your issues scope twocents


Mr.Cab Racing and winning with Mopars since 1964. (Old F--t, Huh)
Re: 440 Source sucks [Re: moparmarks] #2972400
10/09/21 12:50 PM
10/09/21 12:50 PM
Joined: Jan 2003
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Benton, IL.
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DaveRS23 Offline
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Originally Posted by moparmarks
To send the wrong part and then hide behind a "no return policy" is total BS. Not only should they send the correct part but they should also pay the return shipping on the wrong part.
That is how GOOD business is done. I don't care who they are.


I do not disagree with you at all. And I read a good number of posts on here from guys that feel the same way that you do. There are threads about Jegs, Summit, UPS, RockAuto, FedEx, Ebay, etc. Virtually every major supplier/shipper has had some mud thrown their way on this board. And much of it may have been rightly deserved.

I just wish you guys luck discontinuing use of major suppliers over a single $20 issue. And as mentioned above, there are additional avenues to try. If $20 (or the principle of the matter) is more important than your time to chase it.


KOS
Re: 440 Source sucks [Re: DaveRS23] #2972592
10/10/21 06:36 AM
10/10/21 06:36 AM
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Someplace you aren't
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SomeCarGuy Offline
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Originally Posted by DaveRS23
Originally Posted by moparmarks
To send the wrong part and then hide behind a "no return policy" is total BS. Not only should they send the correct part but they should also pay the return shipping on the wrong part.
That is how GOOD business is done. I don't care who they are.


I do not disagree with you at all. And I read a good number of posts on here from guys that feel the same way that you do. There are threads about Jegs, Summit, UPS, RockAuto, FedEx, Ebay, etc. Virtually every major supplier/shipper has had some mud thrown their way on this board. And much of it may have been rightly deserved.

I just wish you guys luck discontinuing use of major suppliers over a single $20 issue. And as mentioned above, there are additional avenues to try. If $20 (or the principle of the matter) is more important than your time to chase it.



Why don’t you donate 20 bucks to 440 Source? Easy to blow off this guy getting screwed like a tied goat when you don’t have skin in the game. This is business, not a charity. Do you shake down your customers and give them this line about needing you?


I want my fair share
Re: 440 Source sucks [Re: Stanton] #2972594
10/10/21 06:47 AM
10/10/21 06:47 AM
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Md.
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carnut68 Offline
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Originally Posted by Stanton
Why on earth would you buy through Ebay when you know who the actual source is ?!?!? You've just added an unnecessary link in the chain.
Exactly.

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