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Re: Hows Santhuffs customer service?
[Re: Sammy]
#2849024
11/20/20 12:17 PM
11/20/20 12:17 PM
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Joined: Aug 2003
Posts: 4,673
On the parachute mount
n20mstr
master
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master
Joined: Aug 2003
Posts: 4,673
On the parachute mount
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???? You can buy shocks from Ron at AFTERWORKS, or just call Santuff. Yes they customer service is still good !!!
....BAD A$$ STREET CAR.....
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Re: Hows Santhuffs customer service?
[Re: n20mstr]
#2849096
11/20/20 02:27 PM
11/20/20 02:27 PM
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Joined: Jan 2003
Posts: 8,021
Tulsa OK
Bad340fish
master
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master
Joined: Jan 2003
Posts: 8,021
Tulsa OK
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I hadn't heard of Ron or Afterworks. This is something I found, looks like a decent place.
68 Barracuda Formula S 340
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Re: Hows Santhuffs customer service?
[Re: 80arrow]
#2849632
11/21/20 04:40 PM
11/21/20 04:40 PM
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Joined: Dec 2012
Posts: 1,823
Wind Gap,Pa.
Sammy
OP
top fuel
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OP
top fuel
Joined: Dec 2012
Posts: 1,823
Wind Gap,Pa.
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Menscer shocks are awesome. Spendy but I think they are worth the money. Thanks hows the customer service after the sale?
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Re: Hows Santhuffs customer service?
[Re: Cab_Burge]
#2849634
11/21/20 04:42 PM
11/21/20 04:42 PM
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Joined: Dec 2012
Posts: 1,823
Wind Gap,Pa.
Sammy
OP
top fuel
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OP
top fuel
Joined: Dec 2012
Posts: 1,823
Wind Gap,Pa.
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Menscer was the other company name I couldn't remember  I like my new Afco front coilovers shocks a lot  , new best 60 Ft times in less than ideal weather   better price also  I heard Afcos are excellent,, probably similar to Strange Engineering. Looking for a serious set of shocks. This will be the last set I want to buy. In my lifetime.
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Re: Hows Santhuffs customer service?
[Re: Sammy]
#2849713
11/21/20 08:03 PM
11/21/20 08:03 PM
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Joined: Dec 2005
Posts: 11,530
Fulton County, PA
CMcAllister
Mr. Helpful
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Mr. Helpful
Joined: Dec 2005
Posts: 11,530
Fulton County, PA
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Call Marty Rinehart for Santuffs. https://rinehartsperformance.com/Pennsylvania guy. Top shelf fellow. Super Stock racer. I get Santuff stuff from him.Tell him I sent you.
Last edited by CMcAllister; 11/21/20 08:06 PM.
If the results don't match the theory, change the theory.
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Re: Hows Santhuffs customer service?
[Re: Sammy]
#2849829
11/22/20 07:51 AM
11/22/20 07:51 AM
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Joined: Mar 2009
Posts: 814
in front of the computer
80arrow
super stock
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super stock
Joined: Mar 2009
Posts: 814
in front of the computer
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Menscer shocks are awesome. Spendy but I think they are worth the money. Thanks hows the customer service after the sale? I've never sent mine back in. But I've also never heard anything bad about Menscer either. Santoffs are great also.
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Re: Hows Santhuffs customer service?
[Re: Sammy]
#2849834
11/22/20 08:27 AM
11/22/20 08:27 AM
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Joined: Jan 2003
Posts: 2,915
A shed in England
Tig
master
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master
Joined: Jan 2003
Posts: 2,915
A shed in England
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I am now leaning towards Menscer shocks all around.
I heard great things about this company.
Thoughts?
This new ownership at Santhuff is a total turnoff.
Its between Afterworks and Menscer.
We swapped out our Menscer fronts for Santhuffs, the Santhuffs are way better at controlling the landing from a wheelie. Menscers after sales service is great, I've yet to deal with Santhuff but I bought them through Rineharts. HTH's
'74 Challenger..9.46 @ 145.9 1/4, 6.001 @ 118 1/8 so far. 4023lb !!! # N/A, Marsh performance 655ci, Indy Maxx, T/R, Indy 600-13 X's, Street legal, pump gas, full interior, Cal-Tracs, mufflers, 3:73's and real 10.5 radials.
9.51 @ 142.4 1/4, 6.003 @ 114 1/8 with our old mule KB, 572-13, 580 wedge.
RHD '68 Barracuda Fastback 323ci street/strip. Best ET 13.88 @ 99.03
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Re: Hows Santhuffs customer service?
[Re: Sammy]
#2850283
11/23/20 08:37 AM
11/23/20 08:37 AM
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Joined: Aug 2003
Posts: 4,673
On the parachute mount
n20mstr
master
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master
Joined: Aug 2003
Posts: 4,673
On the parachute mount
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really??? bash company and people from no real world experiences?? I sent my shocks back for a re-valve. Chris had them turned around in about a week and a half. Sometimes you have to realize these guys are small companys and its hard to respond to people questions and get the actual work done. I think right now Santuff is down to a 2 person staff. Amazing at what they doing with so few people. Sometimes you have to work with the guy. AND sometimes we do bother them....LOL
However...all good companies mentioned. Why not buy Santuffs and deal with Ron at Afterworks??? But like i said, Menser/Afco also a great company/product
Last edited by n20mstr; 11/23/20 08:39 AM.
....BAD A$$ STREET CAR.....
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Re: Hows Santhuffs customer service?
[Re: n20mstr]
#2850284
11/23/20 08:40 AM
11/23/20 08:40 AM
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Joined: Dec 2006
Posts: 2,105
Byron, NY
W.I.N. Racing
top fuel
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top fuel
Joined: Dec 2006
Posts: 2,105
Byron, NY
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really??? bash company and people from no real world experiences?? I sent my shocks back for a re-valve. Chris had them turned around in about a week and a half. Sometimes you have to realize these guys are small companys and its hard to respond to people questions and get the actual work done. I think right now Santuff is down to a 2 person staff. Amazing at what they doing with so few people. Sometimes you have to work with the guy. AND sometimes we do bother them....LOL
However...all good companies mentioned. Why not buy Santuffs and deal with Ron at Afterworks??? But like i said, Menser/Afco also a great company/product 
'01 P1500, Blown/Inj BAE,/Veney ,Bruno/CS2,Dana 60
'01 Dodge 3500 S Cummins Auto, Fresh air kit, 4" Exhaust,
'05 Dodge Magnum R/T - Too Much to list
'60 Willys CJ5
'01 International LPX - Project,DT466, Allison
'64 Plymouth Valiant, Inj 528 Hemi, 2spd
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Re: Hows Santhuffs customer service?
[Re: n20mstr]
#2850318
11/23/20 10:18 AM
11/23/20 10:18 AM
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Joined: Dec 2012
Posts: 1,823
Wind Gap,Pa.
Sammy
OP
top fuel
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OP
top fuel
Joined: Dec 2012
Posts: 1,823
Wind Gap,Pa.
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really??? bash company and people from no real world experiences?? I sent my shocks back for a re-valve. Chris had them turned around in about a week and a half. Sometimes you have to realize these guys are small companys and its hard to respond to people questions and get the actual work done. I think right now Santuff is down to a 2 person staff. Amazing at what they doing with so few people. Sometimes you have to work with the guy. AND sometimes we do bother them....LOL
However...all good companies mentioned. Why not buy Santuffs and deal with Ron at Afterworks??? But like i said, Menser/Afco also a great company/product Is your name Tony Russo by any chance? Before you start attacking, you need to do a little more homework. Nobody here is bashing anyone. LOL If I'm going to spend North of $3000.00, I want to know how the customer service will be in case I need to send them back for some reason. AFTERWORKS DOES NOT SELL SANTHUFFS. They sell Vikings and Strange Ultras and do their magic on those 2 brands of shocks. And I'm curious to know when you sent your Santbuffs back for revalving?
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Re: Hows Santhuffs customer service?
[Re: Sammy]
#2850323
11/23/20 10:29 AM
11/23/20 10:29 AM
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Joined: Aug 2003
Posts: 4,673
On the parachute mount
n20mstr
master
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master
Joined: Aug 2003
Posts: 4,673
On the parachute mount
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YES thats my name. I sent the shocks back in Oct.
Sorry if i offended you but to type on here that "people are not happy with the new ownerships, and Chris doesnt call you back after the sale" To me thats bashing. Did you have a bad experience with this company??? Thats all im saying Give the guy a chance. AND they are working with a reduced staff right now. Santuff is a great product as are the others mentioned. THere are dealers other than direct if your concerned with service.
Last edited by n20mstr; 11/23/20 10:31 AM.
....BAD A$$ STREET CAR.....
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Re: Hows Santhuffs customer service?
[Re: n20mstr]
#2850328
11/23/20 10:47 AM
11/23/20 10:47 AM
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Joined: Dec 2012
Posts: 1,823
Wind Gap,Pa.
Sammy
OP
top fuel
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OP
top fuel
Joined: Dec 2012
Posts: 1,823
Wind Gap,Pa.
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YES thats my name. I sent the shocks back in Oct.
Sorry if i offended you but to type on here that "people are not happy with the new ownerships, and Chris doesnt call you back after the sale" To me thats bashing. Did you have a bad experience with this company??? Thats all im saying Give the guy a chance. AND they are working with a reduced staff right now. Santuff is a great product as are the others mentioned. THere are dealers other than direct if your concerned with service. You are now just one person who had good results. And like I said nobody here is bashing. Maybe its your magnetic personality that got you your shocks back in 1.5 weeks. LOL
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