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SURPRISE ! 440 Source damper is crap #201417
01/22/09 08:55 PM
01/22/09 08:55 PM
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Benton, IL.
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DaveRS23 Offline OP
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Bought a damper from 440 Source in June of '07. Engine has maybe 3,000 street/strip miles since install. Was checking everything over the other day and noticed blistering and flaking paint along the inner and outer ring joint. Removal and closer inspection revealed rust all along the joint but then I noticed that the outer ring was loose . It would move front to rear and side to side.
I talked to 440 Source's tech today (after leaving repeated messages) and (of course) the 90 day warranty is long expired, so T. S.
This part just plain failed prematurely and could have made a real mess of things had I not just happened to have caught it. I feel they should have offered some help! I even offered to order some other things I need, it they would just help some with the new damper. Shouldn't they have at least wanted to see the thing to know what is going on? But then, I guess it doesn't matter because they don't offer this particular damper anymore. (I wonder why? )
So, anyway, anyone with their previous style of damper (black) might ought to look it over in case I have not gotten the only bad one.


Master, again and still
Re: SURPRISE ! 440 Source damper is crap [Re: DaveRS23] #201418
01/22/09 09:13 PM
01/22/09 09:13 PM
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Wichita,KS
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Blakcharger440 Offline
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I brought a SFI Damper from 440Source about 3 months ago and it is part #200-1020 on their website. It has the SFI spec sticker on it RPM SFI 18.1.
It is black and I hope it is not the same damper that you are talking about. This doesnt sound good.

I think that they should offer help with the part given the obvious defect.

Re: SURPRISE ! 440 Source damper is crap [Re: DaveRS23] #201419
01/22/09 09:15 PM
01/22/09 09:15 PM
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back in Georgia
dthemi Offline
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Well, it is a discount type part, and as a company they never really know what happens after it leaves the warehouse. Sometimes people beat them on, or pry them off, or have them on out of balance stuff that kills them quick. I'm by no means saying you did any of that stuff to it, just that they don't know that, so it might explain why they're not helping.

I'm not trying to excuse 440 source either, but warranty duration is always a good thing to consider with the price.

Re: SURPRISE ! 440 Source damper is crap [Re: dthemi] #201420
01/22/09 09:33 PM
01/22/09 09:33 PM
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Wichita,KS
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Blakcharger440 Offline
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Quote:

Well, it is a discount type part, and as a company they never really know what happens after it leaves the warehouse. Sometimes people beat them on, or pry them off, or have them on out of balance stuff that kills them quick. I'm by no means saying you did any of that stuff to it, just that they don't know that, so it might explain why they're not helping.

I'm not trying to excuse 440 source either, but warranty duration is always a good thing to consider with the price.




Mine actually has the SFI rated sticker on it. Can they get away with that if it is not?

Re: SURPRISE ! 440 Source damper is crap [Re: dthemi] #201421
01/22/09 09:36 PM
01/22/09 09:36 PM
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gulfport, ms, west mi
rowin4 Offline
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thats one of the problems when we buy parts as we can afford them for engine builds or what ever. Warranty it had ,to bad for you it ran out. I happened to do the same thing took me over a year to buy all the parts ,then it sat at the engine shop for months before assembly. About the only thing that was bought and used right away was the oil. I'm sure if it had failed within the 90 days after purchase,Brandon would have made it right.



it's ok to butt heads, just don't do it with a butthead
Re: SURPRISE ! 440 Source damper is crap [Re: dthemi] #201422
01/22/09 09:38 PM
01/22/09 09:38 PM
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Benton, IL.
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DaveRS23 Offline OP
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Sure, it could be something I did. I would have felt better about it if they would have wanted to see the thing. Had I beat on it or dropped it or whatever, the evidence would be readily apparent. Because they were only concerned with the purchace date and not what caused the failure ( they didn't ask a single question as to cause), they either already know what the issue is or don't care what the issue is. Either way, I'm disapponted.
I am a wholesaler myself, and have been for many years. I have never encountered a situation where discount or wholesale price reduced warranty, particularly with a repeat customer.
And this damper has the SFI 18.1 sticker on it.

Last edited by DaveRS23; 01/22/09 09:41 PM.

Master, again and still
Re: SURPRISE ! 440 Source damper is crap [Re: Blakcharger440] #201423
01/22/09 09:41 PM
01/22/09 09:41 PM
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Central Coast
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I've dealt with the guys at 440 source and have had good experiences. They are fairly close by and have a good reputation with the local mopar community. I bought thier girdle kit and pan. The pan was a mess and they had no problem fixing the issue. They actually pulled several of their pans to check against mine and reassured me that the new pan would not have the same problems. Got the pan and their word was good! My

I guess a lot can be said for checking "everything" during a freshen up. Glad to hear the Damper was caught before it was too late!

Tremp

Re: SURPRISE ! 440 Source damper is crap [Re: Plumcrazyracing] #201424
01/22/09 09:46 PM
01/22/09 09:46 PM
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moparniac Offline
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I think a 90 day warranty on a SFI dampner is a joke...... I mean cmon. how many miles do you put on your car in 90 days!

Its a mazing to me how the customer service is 50/50 at best. your either liked or no...... maybe it depends on how much youve spent there...


Mopar Performance
Re: SURPRISE ! 440 Source damper is crap [Re: Plumcrazyracing] #201425
01/22/09 09:46 PM
01/22/09 09:46 PM
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NE Oklahoma
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I wont say much, as damage control will be along shortly, ie either a lock or Brandon with his usual excuses.

I just laugh as I was flamed like heck for daring to share my Source experiences.

Again, I dont have anywhere near as much problem with his parts as his excuses.


72 RR, Pump gas 440, 452s, 3800 lbs, Corked, ET Radials,. 11.33@117.72. Same car, bone stock 346s, 9.5 comp, baby solid. 12.24@110.
Re: SURPRISE ! 440 Source damper is crap [Re: moparniac] #201426
01/22/09 09:46 PM
01/22/09 09:46 PM
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Central Coast
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Re: SURPRISE ! 440 Source damper is crap [Re: Plumcrazyracing] #201427
01/22/09 09:56 PM
01/22/09 09:56 PM
Joined: Oct 2004
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back in Georgia
dthemi Offline
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The SFI thing is an interesting issue. I'm sure SFI is very proud of what the rating means, so maybe send it to them for a re-evaluation. I know from getting things UL approved that the parts tested are sometimes not what gets made after a while though the rating stays the same. Things made far away can be more vulnerable, and it can happen without the company knowing it.

Re: SURPRISE ! 440 Source damper is crap [Re: moparniac] #201428
01/22/09 10:02 PM
01/22/09 10:02 PM
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Wichita,KS
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Blakcharger440 Offline
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Quote:

I think a 90 day warranty on a SFI dampner is a joke...... I mean cmon. how many miles do you put on your car in 90 days!

Its a mazing to me how the customer service is 50/50 at best. your either liked or no...... maybe it depends on how much youve spent there...




Well it has been longer than 30 days since I purchased my damper from them. I also purchased my stroker kit,oil pan and main caps from them as well as other small stuff. Guess I am probably screwed on the damper....I havent even finished putting together my 512 yet.

Re: SURPRISE ! 440 Source damper is crap [Re: Blakcharger440] #201429
01/22/09 10:05 PM
01/22/09 10:05 PM
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Ontario
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5537SG Offline
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If you havent put the motor together, just how are you screwed on the damper? Did it fail??

If someone else had a problem, it doesnt mean that you will.

Re: SURPRISE ! 440 Source damper is crap [Re: 5537SG] #201430
01/22/09 10:26 PM
01/22/09 10:26 PM
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NY/NJ
DV8 Offline
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...where are the blocks ???...


~S~


"The function of man is to live, not exist..."
Re: SURPRISE ! 440 Source damper is crap [Re: 5537SG] #201431
01/22/09 10:35 PM
01/22/09 10:35 PM
Joined: Jul 2008
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Florida STAYcation
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IMO ....an item like this should never "fail". How many 35 year old PLUS OEM dampners have you seen be loose? ... or even move ??... I have seen many a Mopar engine and have only seen ONE dampner "move" ..and it was because the guy soaked it in solvent for a couple of days.

I think a part like this should have a lifetime warranty on it.... unless it was physically damaged.


Re: SURPRISE ! 440 Source damper is crap [Re: DaveRS23] #201432
01/22/09 10:43 PM
01/22/09 10:43 PM
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Santa Cruz, California
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Lefty Offline
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Quote:

And this damper has the SFI 18.1 sticker on it.




Isn't that there to make sure the part is "safe"? I wonder what would have happened at the track if it came apart? A little kid was killed recently by stray parts from a Monster truck.

Re: SURPRISE ! 440 Source damper is crap [Re: dOoC] #201433
01/22/09 10:46 PM
01/22/09 10:46 PM
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moparniac Offline
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Quote:

IMO ....an item like this should never "fail". How many 35 year old PLUS OEM dampners have you seen be loose? ... or even move ??... I have seen many a Mopar engine and have only seen ONE dampner "move" ..and it was because the guy soaked it in solvent for a couple of days.

I think a part like this should have a lifetime warranty on it.... unless it was physically damaged.






X1000

Its a shame people are only after a dollar and a sale..... how many times can this happen over and over from part to part.....

I know some have had good success but just as many havnt....... not worth the gamble to me!

I am happy it worked out for some of you though

If I am selling parts I would make sure it was good before they go out...

thats a shame about the kid dying from the monster truck thing...


Mopar Performance
Re: SURPRISE ! 440 Source damper is crap [Re: DV8] #201434
01/22/09 11:05 PM
01/22/09 11:05 PM
Joined: Mar 2006
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State of Corruption
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Quote:

...where are the blocks ???...


~S~



Quote:
--------------------------------------------------------------------------------

SO are they going to make the block


--------------------------------------------------------------------------------

Quote from Brandon at 440Source:

Sorry guys, It's been put on hold for the time being. The factory we were dealing with is used to pouring blocks for major automakers. After we perfected the tooling, they told us there would be a minimum requirement of several thousand blocks, which would require us to put up millions of dollars in investment capitol.

We tried to explain to them that big block Mopars are a "hobby" engine, and no company out there is going to sell these blocks by the thousands. The first shipment alone would have had to be over 3000 blocks. The block "waiting list" which we have been keeping over the last (approx) 2 years has 105 people on it.

Of course we could make the blocks if we doubled the price, but we wanted to keep them around the $1500 level, otherwise, why wouldn't you just go out and buy a World block?

To make a long story short, the consensus is basically that everyone felt it wasnt worth making, at least for the time being. Sorry if this disapoints some people, we have been working really hard on it ourselves, so it really wasn't what we were hoping to hear.

And the comment above about World blocks is correct, they are NOT made in the USA. I'll let you take an educated guess on where they come from.

Re: SURPRISE ! 440 Source damper is crap [Re: DaveRS23] #201435
01/22/09 11:56 PM
01/22/09 11:56 PM
Joined: Sep 2005
Posts: 1,328
St. Louis, MO
mopardamo Offline
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St. Louis, MO
Hello,

My thought is that a 90 day warranty is what you have and you are way way past the warranty. It has been about 19 months since you bought the damper. It is our hobby/passion (so we take it a bit personal) but it is his business. I cannot fault them about this.

Bargain parts are surely not the best but they serve a place in all industries.

I am very glad that you caught the issue.

Damon

Re: SURPRISE ! 440 Source damper is crap [Re: mopardamo] #201436
01/23/09 12:13 AM
01/23/09 12:13 AM
Joined: Jun 2003
Posts: 52,972
Romeo MI
MR_P_BODY Offline
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Romeo MI
Anyone know what the warranty is on a ATI sfi damper?

Re: SURPRISE ! 440 Source damper is crap [Re: MR_P_BODY] #201437
01/23/09 12:14 AM
01/23/09 12:14 AM
Joined: Jan 2004
Posts: 27,347
Today? Who Knows?
1_WILD_RT Offline
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Today? Who Knows?
From the Fluidamper site

Fluidampr products have a 90-day warranty from the date of purchase. This warranty covers manufacturer defects in material and workmanship.

From the ATI website

ATI warrants to the original retail purchaser that all of their products will be free from defects in material and workmanship for a period of 90 days from the date of purchase. ATI will repair or replace, at their option, any part, assembly, or portion, after ATI's examination discloses it to be defective. ATI must be contacted to discuss a possible solution to the problem before the return can be processed. ATI dampers that have been installed are not returnable. Dampers must have their SFI sticker intact. Repairs or problems should be directed to ATI. ATI dampers are honed to fit OEM crankshafts and may not fit aftermarket crankshafts.

TCI only 30 days..

TCI Automotive products are warranted to be free from defects in workmanship and materials for a period of 30 days from the date of purchase on racing equipment, and a period of 90 days from the date of purchase on street/strip equipment. In addition, TCI Automotive will not warrant any of the following: Any product that has been physically altered, improperly installed or maintained, used in improper applications or abused, made defective due to accident, neglect, or unauthorized repair, or if proper cooling and/or fluid levels have not been maintained.

Re: SURPRISE ! 440 Source damper is crap [Re: 1_WILD_RT] #201438
01/23/09 12:40 AM
01/23/09 12:40 AM
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Romeo MI
MR_P_BODY Offline
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Well their warranty falls in line with the others
.... lacking the TCI

Re: SURPRISE ! 440 Source damper is crap [Re: 1_WILD_RT] #201439
01/23/09 12:44 AM
01/23/09 12:44 AM
Joined: May 2008
Posts: 5,399
Aurora, Colorado
451Mopar Offline
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I don't know of any place that warrenties race parts that you bought from them two years ago?

Re: SURPRISE ! 440 Source damper is crap [Re: 1_WILD_RT] #201440
01/23/09 12:55 AM
01/23/09 12:55 AM

A
Anonymous
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Anonymous
Unregistered
A



some years ago we used to deal with a company named "professional products". they make what some like to call "affordable" sfi dampers. one of the dampers we sold had failed. it was way past the warranty date but i made a phone call to the company and got it taken care of for the customer. they supposedly had some sort of problem on the assembly line for a short run but it was found quickly and corrected. they said unfornuately that some managed to slip past Q.C. we looked closely at the damper and realized how poorly constructed they were. at that point we stopped selling that line of products. since that time i've heard of dozens of those things failing. i'm glad we made the decision we did,early on.
i wonder if the problem with your damper is an isolated incident or yet another failure among many?
unfortunately, defects happen all the time in manufacturing. it's easy to get angry with the company that sold the part, but that anger may be misplaced. call the manufacturer and tell them about your problem. it can't hurt.

Re: SURPRISE ! 440 Source damper is crap [Re: DaveRS23] #201441
01/23/09 12:59 AM
01/23/09 12:59 AM
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pacific northwest
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wings471 Offline
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I bought a number of parts through Summit Racing in preparation for a future engine build. My thinking was to gather up all the necessary parts in advance so when I started the build, everything would be on hand. One of the parts was a Holley electric fuel pump which I did not install until 5 months after the purchase date. Well whaddya think, new otb the pos leaked between the housing and pump body within seconds of having fuel run through it. That one and 2 more. Holley my A$$. Anyhow, I'm a little surprised Brandon did not offer some consolation. Maybe he has not heard about the balancer problem, just his employee? Very good fortune you caught it. Let's hear it for Aeromotive fuel pumps .

Re: SURPRISE ! 440 Source damper is crap [Re: dthemi] #201442
01/23/09 01:12 AM
01/23/09 01:12 AM
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Mission BC
10sec440 Offline
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Quote:

The SFI thing is an interesting issue. I'm sure SFI is very proud of what the rating means, so maybe send it to them for a re-evaluation. I know from getting things UL approved that the parts tested are sometimes not what gets made after a while though the rating stays the same. Things made far away can be more vulnerable, and it can happen without the company knowing it.




I think this hits the nail on the head. SFI has a very high standard to uphold and they might want to know that a product they certified failed in this way. If I were Brandon I'd want the old one back at all costs so SFI doesn't get a hold of it.

Having said that you get what you pay for and I think a balancer is not a place to save money.

Re: SURPRISE ! 440 Source damper is crap [Re: wings471] #201443
01/23/09 02:16 AM
01/23/09 02:16 AM
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Every product out there has an allowable amount of defects/failures..........I`ve never had a leaky holley fuel pump, broken crank from a bad fluidampr, broken 8 3/4 gears or msd anything. Maybe my lucks about to run out or maybe the q/c folks put down the crack pipe in time.

4967264-domtrack.jpg (94 downloads)

72 Dart 470 n/a BB stroker street car `THUMPER`...Check me out on FB Dominic Thumper for videos and lots of carb pics......760-900-3895.....
Re: SURPRISE ! 440 Source damper is crap [Re: Thumperdart] #201444
01/23/09 06:21 AM
01/23/09 06:21 AM
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moparniac Offline
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I bought parts on a build ahead of time also.... my powermaster alternator was shot and i called them and they gave me a exchange free of charge. that is customer service


Mopar Performance
Re: SURPRISE ! 440 Source damper is crap [Re: moparniac] #201445
01/23/09 06:31 AM
01/23/09 06:31 AM
Joined: Oct 2003
Posts: 21,345
Marysville, O-H-I-O
70Cuda383 Offline
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why are you so quick to bash 440 source? let me get this straight...2 years ago, 3,000 miles on what is probably a fairly well built engine making a great deal more HP than it did stock.

and you're complaining because they won't extend their 90 day warranty out to 720 days, just for you, because you think it failed pre-maturely.

...yet their warranty is in line with several other companies.


I wonder what Edelbrock would say if I called them up and said "hey, I bought your heads for my 383 stroker that's making over 500 hp, a year ago, and put 3,000 miles on them since then, and I just dropped a valve. I think you owe me a new head"

what do you think the American compay, with American made parts, is going to say to me?


We are in this hobby to have fun. we spend lots of money to build high HP machines to go play with on the street and at the track. we push these machines to the edge of the envelope, and parts are going to break.

I learned that when I cracked a cylinder wall after 200 miles on a fresh engine build. it sure sucked, but I didn't go blaming any parts manufacturers. For awhile, I felt like the machine shop that did my work was to blame, but maybe not...could have just been a weak spot in the wall.

what'd I do? fixed it, put it all back together, and continued to have fun.

but, maybe that's because I'm not a crusty, grumpy old man.


**Photobucket sucks**
Re: SURPRISE ! 440 Source damper is crap [Re: dOoC] #201446
01/23/09 06:34 AM
01/23/09 06:34 AM
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Marysville, O-H-I-O
70Cuda383 Offline
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Quote:

IMO ....an item like this should never "fail". How many 35 year old PLUS OEM dampners have you seen be loose? ... or even move ??... I have seen many a Mopar engine and have only seen ONE dampner "move" ..and it was because the guy soaked it in solvent for a couple of days.

I think a part like this should have a lifetime warranty on it.... unless it was physically damaged.







but how many "gurus" and books out there, say to NOT use your 35 year old, OEM dampner, on a performance engine build, and to upgrade to something of higher quality?

was this a stock rebuild? stock cam, low compression, exhaust manifolds, etc. or is the compression bumped up, larger cam, headers, better heads, etc?


**Photobucket sucks**
Re: SURPRISE ! 440 Source damper is crap [Re: 70Cuda383] #201447
01/23/09 06:36 AM
01/23/09 06:36 AM
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moparniac Offline
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I really dont think he is "bashing" 440source..... 440source should look into the problem though..... and it is a needed post stating a balacer issue so people who bought one also double checks theirs

what is the guy suppoesed to say ???

my hakamuchiojosara balancer is crap ???


Mopar Performance
Re: SURPRISE ! 440 Source damper is crap [Re: moparniac] #201448
01/23/09 06:40 AM
01/23/09 06:40 AM
Joined: Oct 2003
Posts: 21,345
Marysville, O-H-I-O
70Cuda383 Offline
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well, that may be, and if that's the case, then I mis-intrepreted the thread title, with the "SURPRISE!" it seemed to reeking of sarcasim.

and the "brandon won't help me at all on this" also adds to why I mis-understood his message, because there was a whole paragraph about how Brandon's customer service is lacking, and how he won't warranty a part thats well beyond it's 90 day period, and then there was just one line at the bottom that said

"oh yea...if you have one, check yours too to make sure it's ok"




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Re: SURPRISE ! 440 Source damper is crap [Re: 70Cuda383] #201449
01/23/09 06:48 AM
01/23/09 06:48 AM
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moparniac Offline
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Quote:

well, that may be, and if that's the case, then I mis-intrepreted the thread title, with the "SURPRISE!" it seemed to reeking of sarcasim.






maybe sarcasism and frustrations....... we all get those sometimes... but i dont think bashing...


everyone please double check your 44source bought balancers if there may be a QC problem please let brandon know..... I hope he is safety conscious and resolves / works with customers to sell a better / safer product ..

a agree with the post above.... balancers should not be a product going cheap on.....

just my opinon but 440source shouldnt sell a part like this at all... budget minded racers should spend the extra coing on a quality proven balancer...


Mopar Performance
Re: SURPRISE ! 440 Source damper is crap [Re: moparniac] #201450
01/23/09 08:56 AM
01/23/09 08:56 AM
Joined: Apr 2005
Posts: 1,091
Col. Ohio
T
The Avg. Valiant Offline
super stock
The Avg. Valiant  Offline
super stock
T

Joined: Apr 2005
Posts: 1,091
Col. Ohio
Im not sure this guy is a racer, budget minded yes, racer probably not. He at best is a STREET/strip guy, hence the 3000 miles. It would take me many many years to put 3000 miles on my race car. As for the balancer, ive heard other companies(not just 440source) having problems with balancers. People say they put thing on the "correct" way, businesses say theres no way you did. Its a he said she said kind of thing. Im guessing that the summit, jegs, 440source balancers all come from the same place, they all look the same at least. Im not sure I would go cheap here either, but im not bashing 440source for a part with 3k miles on it. Ive seen "good" rocker arms not make it 10 runs before causing some serious damage on a motor and they werent cheap either. Ive seen "good" engine shops who are sponsors of the site build motors that didnt make it 3 passes. [Edited by Moparts - Keep it clean] happens, then we move on and rebuild, right?

Re: SURPRISE ! 440 Source damper is crap [Re: 70Cuda383] #201451
01/23/09 10:52 AM
01/23/09 10:52 AM
Joined: Nov 2005
Posts: 1,943
San Angelo, Texas, U.S.A.
1968RR Offline
top fuel
1968RR  Offline
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Joined: Nov 2005
Posts: 1,943
San Angelo, Texas, U.S.A.
Quote:

Quote:

IMO ....an item like this should never "fail". How many 35 year old PLUS OEM dampners have you seen be loose? ... or even move ??... I have seen many a Mopar engine and have only seen ONE dampner "move" ..and it was because the guy soaked it in solvent for a couple of days.

I think a part like this should have a lifetime warranty on it.... unless it was physically damaged.







but how many "gurus" and books out there, say to NOT use your 35 year old, OEM dampner, on a performance engine build, and to upgrade to something of higher quality?

was this a stock rebuild? stock cam, low compression, exhaust manifolds, etc. or is the compression bumped up, larger cam, headers, better heads, etc?



I've had an OEM damper ring "slip" on a street/strip 383. I didn't notice that it had come loose 'til I put it on my 440.
Admittedly it had seen lots of abuse, but the OEM ones slip too.
That's not going to stop me from using a factory damper when I don't need an SFI one though...


"When I'm in a slump, I comfort myself by saying if I believe in dinosaurs, then somewhere, they must be believing in me. And if they believe in me, then I can believe in me." - Mookie Wilson
Re: SURPRISE ! 440 Source damper is crap [Re: DaveRS23] #201452
01/23/09 11:10 AM
01/23/09 11:10 AM
Joined: Jan 2003
Posts: 12,141
Benton, IL.
D
DaveRS23 Offline OP
Special needs idiot
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Benton, IL.
I don't want my posts to come off like a rant or a bash. I am surprised and disappointed. But not so much because they didn't ante up on a replacement damper. But because it failed so quickly and they are not interested in why. Had they of wanted it back for inspection would have gone a long way with me to indicate that they cared about the product. And had they offered some modest amount of help (should they have determined that the damper failed and wasn't damaged by me) would have gone along way toward making this repeat customer feel like I had value.
The lesson here is about quality control and customer value, not extended warrany. While I am not a large volumn customer, 440 Source would have been money ahead with me to have been interested in the reason the part failed and to have written off a small amount of money to keep this repeat customer. That small effort would have bought a good vendor review here for their customer service. But I still would have advised other owners of their dampers to look them over. Dampers are not an item I have ever been inclined to inspect regualarly. And I wouldn't have caught this problem if it wasn't for the rust poping the paint off enough to get my attention.
To be truthful, although the price was attractive, I didn't think this was an inferior piece due primarily to the SFI certification. While I understand the limits of that certification, I guess I thought that it would indicate that the damper was on par with it's more expensive counterparts.

Now, which damper would you recommend to replace this one on my 500" RB that sees about 6,200 max and gets a little street time?


Master, again and still
Re: SURPRISE ! 440 Source damper is crap [Re: DaveRS23] #201453
01/23/09 11:25 AM
01/23/09 11:25 AM
Joined: Feb 2007
Posts: 6,295
U.S.
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moparniac Offline
master
moparniac  Offline
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Quote:

I don't want my posts to come off like a rant or a bash. I am surprised and disappointed. But not so much because they didn't ante up on a replacement damper. But because it failed so quickly and they are not interested in why. Had they of wanted it back for inspection would have gone a long way with me to indicate that they cared about the product. And had they offered some modest amount of help (should they have determined that the damper failed and wasn't damaged by me) would have gone along way toward making this repeat customer feel like I had value.





thats the way I have been treated EXACTLY! and I fell the same..... cause of this I am no longer a customer....

I am happy some of you it works out for though...

50/50


Mopar Performance
Re: SURPRISE ! 440 Source damper is crap [Re: DaveRS23] #201454
01/23/09 11:28 AM
01/23/09 11:28 AM
Joined: Aug 2003
Posts: 407
Great White North Werst coast
runya Offline
mopar
runya  Offline
mopar

Joined: Aug 2003
Posts: 407
Great White North Werst coast
I agrree....there is a difference between a good company selling cheap or affordable parts and a cheap company selling cheap or affordable parts.

One gives you good service and the other "services" you good if you know what I mean.


Last edited by runya; 01/23/09 11:32 AM.
Re: SURPRISE ! 440 Source damper is crap [Re: MR_P_BODY] #201455
01/23/09 12:04 PM
01/23/09 12:04 PM
Joined: Jan 2003
Posts: 451
So. Cal. For Now But Texas Bou...
69sixpackbee Offline
mopar
69sixpackbee  Offline
mopar

Joined: Jan 2003
Posts: 451
So. Cal. For Now But Texas Bou...
THAT DOES IT!!!!! From now on I am buying my parts from Harbor Freight!!

Re: SURPRISE ! 440 Source damper is crap [Re: 1_WILD_RT] #201456
01/23/09 12:24 PM
01/23/09 12:24 PM
Joined: Jan 2003
Posts: 1,142
Central New York
slippery440 Offline
Crybaby440
slippery440  Offline
Crybaby440

Joined: Jan 2003
Posts: 1,142
Central New York
DO ME A FAVOR. Call ATI AND TCI and tell them that you have one of their dampers that you bought back 18 months ago and it now no good. Get back to us with their response.If they are willing to replace it,you know where to buy your new damper. What product have you bought recently that has a 18 month warrenty?Most likly 30 days.Seems to me 440 Source is always brought up to be the whipping boy. I remember the rattler damper ruining a few motors back a few years ago.Some of you guys should use the ignor option when a 440 source post is made.


If the MODS did their job I would not be hitting the notify MOD button. LOL
Post deleted by Defbob [Re: slippery440] #201457
01/23/09 12:55 PM
01/23/09 12:55 PM

A
Anonymous
Unregistered
Anonymous
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Re: SURPRISE ! 440 Source damper is crap #201458
01/23/09 01:07 PM
01/23/09 01:07 PM
Joined: Oct 2003
Posts: 842
Baltimore,MD
Bill_LBSR Offline
super stock
Bill_LBSR  Offline
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Joined: Oct 2003
Posts: 842
Baltimore,MD
ATI......companies like ATI and others I have dealt with, if a part failed that quickly, they would work with you to figure out what happened and maybe help you on getting another one.


LBSR
Re: SURPRISE ! 440 Source damper is crap [Re: moparniac] #201459
01/23/09 01:13 PM
01/23/09 01:13 PM
Joined: Jan 2005
Posts: 1,260
Las Vegas NV
moparmanjames Offline
pro stock
moparmanjames  Offline
pro stock

Joined: Jan 2005
Posts: 1,260
Las Vegas NV
Quote:


what is the guy suppoesed to say ???

my hakamuchiojosara balancer is crap ???




"You have offended my family and you have offended the Shaolin temple"

Re: SURPRISE ! 440 Source damper is crap [Re: moparmanjames] #201460
01/23/09 01:38 PM
01/23/09 01:38 PM
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U.S.
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moparniac Offline
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moparniac  Offline
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U.S.
Im sure brandon will chime in and clear this all up....


Mopar Performance
Re: SURPRISE ! 440 Source damper is crap [Re: moparniac] #201461
01/23/09 01:45 PM
01/23/09 01:45 PM
Joined: Sep 2005
Posts: 2,442
LOWELL IN
Q
QWK_ENUF Offline
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QWK_ENUF  Offline
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Q

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Posts: 2,442
LOWELL IN
two sides to every story . i had good service from the source and like someone else posted why does brandon get bashed when his warranty policy is no different from any one elses.


WAXER
Re: SURPRISE ! 440 Source damper is crap [Re: QWK_ENUF] #201462
01/23/09 01:47 PM
01/23/09 01:47 PM
Joined: Jan 2003
Posts: 32,394
Q
Quicktree Offline
I Win
Quicktree  Offline
I Win
Q

Joined: Jan 2003
Posts: 32,394
Quote:

two sides to every story . i had good service from the source and like someone else posted why does brandon get bashed when his warranty policy is no different from any one elses.




because of his not give a flip attitude, so everyone says

Re: SURPRISE ! 440 Source damper is crap [Re: Quicktree] #201463
01/23/09 01:48 PM
01/23/09 01:48 PM
Joined: Jan 2003
Posts: 32,394
Q
Quicktree Offline
I Win
Quicktree  Offline
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I personally would eat the cost for a new one if it were me just to keep posts like this from happening.

Re: SURPRISE ! 440 Source damper is crap [Re: Quicktree] #201464
01/23/09 01:49 PM
01/23/09 01:49 PM
Joined: Sep 2005
Posts: 2,442
LOWELL IN
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QWK_ENUF Offline
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QWK_ENUF  Offline
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LOWELL IN
not everyone says that


WAXER
Re: SURPRISE ! 440 Source damper is crap [Re: QWK_ENUF] #201465
01/23/09 01:57 PM
01/23/09 01:57 PM
Joined: Mar 2003
Posts: 15,491
the boonies
aarcuda Offline
I Live Here
aarcuda  Offline
I Live Here

Joined: Mar 2003
Posts: 15,491
the boonies
Quote:

not everyone says that




but believe it or not, many people shy away from places like this after reading about the negative experiences others have had. warn me once and I listen. I know who I would deal wwith if I need my heads cut. And I know who to go to to have a motor buit (and who not to go to). so its typically better to appease the customer and continue to make sales that you would otherwise lose by having negative posts made where tons of people read them. If the piece was a piece of crap, and it flew apart, I dont care what the warranty says. If its bad and you tell me to shove it, im making the same exact post just like this

dont you think 440source is monitoring the post count for how many people have read this post??? there have been 1667 views on this thread so far.
thats a lot of potential money GONE

Re: SURPRISE ! 440 Source damper is crap [Re: QWK_ENUF] #201466
01/23/09 01:57 PM
01/23/09 01:57 PM
Joined: Feb 2007
Posts: 6,295
U.S.
M
moparniac Offline
master
moparniac  Offline
master
M

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Posts: 6,295
U.S.
Quote:

two sides to every story . i had good service from the source and like someone else posted why does brandon get bashed when his warranty policy is no different from any one elses.




re read... its cause he said they acted like they didnt even care etc.......


Mopar Performance
Re: SURPRISE ! 440 Source damper is crap [Re: moparniac] #201467
01/23/09 02:02 PM
01/23/09 02:02 PM
Joined: Jan 2003
Posts: 32,394
Q
Quicktree Offline
I Win
Quicktree  Offline
I Win
Q

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Posts: 32,394
what little bit Brandon payed for that balancer could have been positive advertisement and cheap.

Re: SURPRISE ! 440 Source damper is crap [Re: moparniac] #201468
01/23/09 02:02 PM
01/23/09 02:02 PM
Joined: Nov 2003
Posts: 6,293
Rock Springs
Bob_Coomer Offline
master
Bob_Coomer  Offline
master

Joined: Nov 2003
Posts: 6,293
Rock Springs
The guys that think he's just out to bash 440 Source needs to put the shoe on there foot. Im willing to bet if they purchased what they thought was a cheap damper that has some quality to it, and failed, or even worse destroyed the engine, would be singing a note of a diff song.

Moral of this story is
You get what you pay for, and Harmonic dampers although passive in design are not diff.


[color:"red"]65 Hemi Belvedere coming soon [/color]
[color:"#00FF00"]557" Indy engine 1.07 60ft 144mph in the 8th 2100 lbs package [/color]
Re: SURPRISE ! 440 Source damper is crap [Re: aarcuda] #201469
01/23/09 02:05 PM
01/23/09 02:05 PM
Joined: Sep 2005
Posts: 2,442
LOWELL IN
Q
QWK_ENUF Offline
top fuel
QWK_ENUF  Offline
top fuel
Q

Joined: Sep 2005
Posts: 2,442
LOWELL IN
show me one manufacturer or one place of buisiness that hasn't got an unhappy customer.
i've heard something bad about all of them at one time or another,hell i went to ICH and they were all super nice and helpful and we all hear horror stories about them
i must have been in the twilight zone on that day.



WAXER
Re: SURPRISE ! 440 Source damper is crap [Re: Bob_Coomer] #201470
01/23/09 02:05 PM
01/23/09 02:05 PM
Joined: Jan 2003
Posts: 32,394
Q
Quicktree Offline
I Win
Quicktree  Offline
I Win
Q

Joined: Jan 2003
Posts: 32,394
Quote:

The guys that think he's just out to bash 440 Source needs to put the shoe on there foot. Im willing to bet if they purchased what they thought was a cheap damper that has some quality to it, and failed, or even worse destroyed the engine, would be singing a note of a diff song.

Moral of this story is
You get what you pay for, and Harmonic dampers although passive in design are not diff.




that why I don't buy cheap crap

Re: SURPRISE ! 440 Source damper is crap [Re: Quicktree] #201471
01/23/09 02:12 PM
01/23/09 02:12 PM
Joined: Jan 2003
Posts: 1,142
Central New York
slippery440 Offline
Crybaby440
slippery440  Offline
Crybaby440

Joined: Jan 2003
Posts: 1,142
Central New York
Quote:

Quote:

two sides to every story . i had good service from the source and like someone else posted why does brandon get bashed when his warranty policy is no different from any one elses.




because of his not give a flip attitude, so everyone says




I have never been treated badly by Brandon.Mabe the reason is that I never bash his products.I had a Problem with rocker arms that I bought from 440 source. I got my money back from Brandon and a new free set from the manufactor. During this whole thing I never posted anything about the problem on here.I went to him man to man and we settled it.Let me tell you he is alot better than Crane---Comp.Cams--- HOLLEY.They told me to pound salt.Aftermarket race parts are not warrentied.Their words not mine.
QuickTree send me a catalog of your products so I can buy from you.But you have to stay inline with 440source prices.That means you can't add 200% markup to a cheap damper so that you can replace one every 18 months.


If the MODS did their job I would not be hitting the notify MOD button. LOL
Re: SURPRISE ! 440 Source damper is crap [Re: Quicktree] #201472
01/23/09 02:14 PM
01/23/09 02:14 PM
Joined: Jan 2008
Posts: 350
Sidney,Ohio
C
challenger1320 Offline
enthusiast
challenger1320  Offline
enthusiast
C

Joined: Jan 2008
Posts: 350
Sidney,Ohio
I personally would eat the cost for a new one if it were me just to keep posts like this from happening.

So what you are saying is anytime I have a part fail even if it is 15 or more months out of warranty just call the manufacturer and threaten to start a bashing post and they should give me a new part. If they do they sure won't be in business very long.

Re: SURPRISE ! 440 Source damper is crap [Re: slippery440] #201473
01/23/09 02:14 PM
01/23/09 02:14 PM
Joined: Jan 2003
Posts: 32,394
Q
Quicktree Offline
I Win
Quicktree  Offline
I Win
Q

Joined: Jan 2003
Posts: 32,394
Quote:

Quote:

Quote:

two sides to every story . i had good service from the source and like someone else posted why does brandon get bashed when his warranty policy is no different from any one elses.




because of his not give a flip attitude, so everyone says




I have never been treated badly by Brandon.Mabe the reason is that I never bash his products.I had a Problem with rocker arms that I bought from 440 source. I got my money back from Brandon and a new free set from the manufactor. During this whole thing I never posted anything about the problem on here.I went to him man to man and we settled it.Let me tell you he is alot better than Crane---Comp.Cams--- HOLLEY.They told me to pound salt.Aftermarket race parts are not warrentied.Their words not mine.
QuickTree send me a catalog of your products so I can buy from you.But you have to stay inline with 440source prices.That means you can't add 200% markup to a cheap damper so that you can replace one every 18 months.




sorry I don't sell cheap chinese parts

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