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Re: U.S. Car Tool " Scam"
[Re: HMcCandless_Jr]
#1525296
11/02/13 01:14 PM
11/02/13 01:14 PM
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Joined: Oct 2005
Posts: 6,048
Back home in PA
BulletBob
master
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master
Joined: Oct 2005
Posts: 6,048
Back home in PA
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Quote:
I wish everyone would do the right thing and let this go away, this is no good for anyone. BUT I know the original posters next step all I have to say is get the popcorn. John or Chris mail this guy a check and admit you made a mistake. And Chris and John were made aware of this thread the minute it went up by another poster.
Herb, I bet this won't go away until all the checks are written
All 49 of them
13K from 50 people is not a mistake
It is a felony when you don't provide service
Kinda like a ponzi scheme
Intentions may have been good when the money was received but refusal to answer phones & emails when business is conducted in this way is a blatant implication of intent to defraud
To advocate for one person to get his money back is wrong also ,it should be for all to get their money back.
All that I can see is that those who are in business with Us Car Tool will be hurt to a certain extent. (Guilt by association,birds of a feather)
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Re: U.S. Car Tool " Scam"
[Re: BulletBob]
#1525301
11/02/13 03:23 PM
11/02/13 03:23 PM
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Joined: Jul 2003
Posts: 4,766
Holland MI Ottawa
2boltmain
master
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master
Joined: Jul 2003
Posts: 4,766
Holland MI Ottawa
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rrbrucea deleted all his comments? WHAT A BUNCH OF CRAP. easy to tell who is spooning with the owner of US Car Tool. I despise any business taking money from hard working trusting people....and those who stick up for the criminal and marginalize the victim are no better.
Keep old mopars alive.
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Re: U.S. Car Tool " Scam"
[Re: 2boltmain]
#1525302
11/02/13 04:06 PM
11/02/13 04:06 PM
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Joined: Jan 2004
Posts: 10,975
Nort Cackalacky
rrbrucea
Member known as the "Artist"
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Member known as the "Artist"
Joined: Jan 2004
Posts: 10,975
Nort Cackalacky
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Quote:
rrbrucea deleted all his comments? WHAT A BUNCH OF CRAP. easy to tell who is spooning with the owner of US Car Tool. I despise any business taking money from hard working trusting people....and those who stick up for the criminal and marginalize the victim are no better.
Alright, that's enough... For the record, the FIRST thing I did when I saw this post was email John and Chris:
"You guys might want to address this!
Bruce Oct 29 at 3:38 PM
To: john@uscartool.com chris@uscartool.com
[url=https://board.moparts.org/ubbthreads/showflat.php?Cat=0&Number=7904856&an=0&page=0&gonew=1#UNREAD"]https://board.moparts.org/ubbthreads/show...gonew=1#UNREAD"[/url]
Notice the time there, 3:38. The moment I saw this... As Herb Jr. has mentioned, I was the poster who originally contacted John... Then I came on here at 3:42 PM (5 minutes later) and posted a statement about John, who I regard as a friend:
"John is good people and I can say without hesitation that my Road Runner would NOT be up and running without their help. They have never been anything but straight up, honest, and wonderful to deal with, often times going far above and beyond. I've always had good dealings with John and his crew!"
I did what I think a lot of you would do, speak well of a friend. Notice I did NOT call the OP a LIAR as I have since been accused of doing. Notice the FIRST thing I did was to email John in hopes (evidently a naive hope on my part) that he would address this issue and resolve it. As he SHOULD. Notice also there were several others who were HARDER on the OP than I was.
Since then I have been accused of 1) being a "fan boy", 2) being a "minion", and 3) "making further FALSE statements". Little wonder I got sick of being SEEN as John's mouthpiece. So yeah, when it became apparent to me that John was NOT going to address this issue as I hoped, in disgust, I deleted all my posts.
As for me being US Car Tool's graphics guy, as has been implied, I guess you could say that, but it makes it sound like I WORK for Car Tool. I do not. I have a regular job as art director for a direct mail company. I have a side business that many of you are probably familiar with and do freelance graphic design and automotive art. That side business accounts for probably 10% of my income and Car Tool may account for 10% of that 10%. Not a LARGE amount, but yes, that's my "business connection" with Car Tool other than considering John a friend.
As for making further "false statements", I can only assume what was being referred to was Herb McCandless Jr's firing by John. I did NOT make a false statement there and if you read what Herb Jr. himself posted he confirmed that I did NOT make a false statement. He said he had contacted John 10/24 about a meeting on Sunday 10/27 but did NOT disclose to John what the meeting was going to be about. John terminated his employ on 10/25 in conjunction with the termination of another employee. My understanding is that those two terminations were related. And it was NOT related to the issue the OP raised although that WAS AMONG the issues Herb Jr. wanted to discuss. But the caveat there is I only have an OUTSIDERS understanding of the terminations.
So, I am probably MORE disappointed than ANY on here that John has not resolved this issue, and I am DISGUSTED that I get tarred with the same brush. But it is what it is. I am fully aware that this is a NO WIN situation for me. I'll be lambasted now here regardless.
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Re: U.S. Car Tool " Scam"
[Re: rrbrucea]
#1525303
11/02/13 04:25 PM
11/02/13 04:25 PM
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Joined: Jul 2003
Posts: 4,766
Holland MI Ottawa
2boltmain
master
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master
Joined: Jul 2003
Posts: 4,766
Holland MI Ottawa
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rrbrucea you could have and should have voiced your opinion in a manner that did not marginalize or call into question the integrity of the OPs claim. Its an incredibly helpless feeling being the little guy getting screwed by a business.In this case the business had a great rep for selling great products. Sometimes a business will choose to just brush off a customer (in this case not refund them) because these 1 2 or 3 unhappy customers will not hurt their bottom line. Some companies- even a small ones have the resources legally to screw over the working man should things go to court. The way you went to bat for US Car Tool just screamed "I don't give a crap about you wanting your hard earned money back"
Ive been a customer who was 100% in the right but brushed off by a business. Its a negative angering experience.
Keep old mopars alive.
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Re: U.S. Car Tool " Scam"
[Re: 2boltmain]
#1525304
11/02/13 04:33 PM
11/02/13 04:33 PM
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Joined: Jan 2004
Posts: 10,975
Nort Cackalacky
rrbrucea
Member known as the "Artist"
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Member known as the "Artist"
Joined: Jan 2004
Posts: 10,975
Nort Cackalacky
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Quote:
The way you went to bat for US Car Tool just screamed "I don't give a crap about you wanting your hard earned money back"
I can see why you might respond that way, but NO, that is NOT true. I first contacted Car Tool in the belief that John would do the right thing. You have to understand the sum of my experiences with John to know why I would expect a different reaction than what we've seen.
But you can believe what you like. We have ALL been in the OP's shoes, myself included.
Secondly, if I ever encounter a complaint with a customer in my own business the FIRST words out of my mouth are: "would you like a refund?"
But as I said, I know this is a no win for me, and it is what it is...
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Re: U.S. Car Tool " Scam"
[Re: rrbrucea]
#1525305
11/02/13 04:36 PM
11/02/13 04:36 PM
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Joined: Apr 2005
Posts: 168
Torrance, Ca
Fig
member
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member
Joined: Apr 2005
Posts: 168
Torrance, Ca
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Quote:
Quote:
rrbrucea deleted all his comments? WHAT A BUNCH OF CRAP. easy to tell who is spooning with the owner of US Car Tool. I despise any business taking money from hard working trusting people....and those who stick up for the criminal and marginalize the victim are no better.
Alright, that's enough... For the record, the FIRST thing I did when I saw this post was email John and Chris:
"You guys might want to address this!
Bruce Oct 29 at 3:38 PM
To: john@uscartool.com chris@uscartool.com
[url=https://board.moparts.org/ubbthreads/showflat.php?Cat=0&Number=7904856&an=0&page=0&gonew=1#UNREAD"]https://board.moparts.org/ubbthreads/show...gonew=1#UNREAD"[/url]
Notice the time there, 3:38. The moment I saw this... As Herb Jr. has mentioned, I was the poster who originally contacted John... Then I came on here at 3:42 PM (5 minutes later) and posted a statement about John, who I regard as a friend:
"John is good people and I can say without hesitation that my Road Runner would NOT be up and running without their help. They have never been anything but straight up, honest, and wonderful to deal with, often times going far above and beyond. I've always had good dealings with John and his crew!"
I did what I think a lot of you would do, speak well of a friend. Notice I did NOT call the OP a LIAR as I have since been accused of doing. Notice the FIRST thing I did was to email John in hopes (evidently a naive hope on my part) that he would address this issue and resolve it. As he SHOULD. Notice also there were several others who were HARDER on the OP than I was.
Since then I have been accused of 1) being a "fan boy", 2) being a "minion", and 3) "making further FALSE statements". Little wonder I got sick of being SEEN as John's mouthpiece. So yeah, when it became apparent to me that John was NOT going to address this issue as I hoped, in disgust, I deleted all my posts.
As for me being US Car Tool's graphics guy, as has been implied, I guess you could say that, but it makes it sound like I WORK for Car Tool. I do not. I have a regular job as art director for a direct mail company. I have a side business that many of you are probably familiar with and do freelance graphic design and automotive art. That side business accounts for probably 10% of my income and Car Tool may account for 10% of that 10%. Not a LARGE amount, but yes, that's my "business connection" with Car Tool other than considering John a friend.
As for making further "false statements", I can only assume what was being referred to was Herb McCandless Jr's firing by John. I did NOT make a false statement there and if you read what Herb Jr. himself posted he confirmed that I did NOT make a false statement. He said he had contacted John 10/24 about a meeting on Sunday 10/27 but did NOT disclose to John what the meeting was going to be about. John terminated his employ on 10/25 in conjunction with the termination of another employee. My understanding is that those two terminations were related. And it was NOT related to the issue the OP raised although that WAS AMONG the issues Herb Jr. wanted to discuss. But the caveat there is I only have an OUTSIDERS understanding of the terminations.
So, I am probably MORE disappointed than ANY on here that John has not resolved this issue, and I am DISGUSTED that I get tarred with the same brush. But it is what it is. I am fully aware that this is a NO WIN situation for me. I'll be lambasted now here regardless.
Thanks for trying to help the original OP. Your post helps the OP, showing that John at U.S. Car Tool is dodging him. I hope he makes it right. It sucks when there are so few Mopar vendors, (and he has always been highly regarded) and we may lose one for fear of getting screwed.
1937 Plymouth R/S Coupe
440/727
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Re: U.S. Car Tool " Scam"
[Re: rrbrucea]
#1525308
11/02/13 05:46 PM
11/02/13 05:46 PM
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Joined: Feb 2003
Posts: 10,201
Someplace you aren't
SomeCarGuy
I Live Here
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I Live Here
Joined: Feb 2003
Posts: 10,201
Someplace you aren't
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Quote:
It may be consolation to some to know that there will likely be financial consequences for me in this. I'm one of the few that is true for here... consider that as well.
It's 1%. So sorry for your loss.
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Re: U.S. Car Tool " Scam"
[Re: SomeCarGuy]
#1525310
11/02/13 05:55 PM
11/02/13 05:55 PM
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Joined: Jan 2004
Posts: 10,975
Nort Cackalacky
rrbrucea
Member known as the "Artist"
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Member known as the "Artist"
Joined: Jan 2004
Posts: 10,975
Nort Cackalacky
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Quote:
Quote:
It may be consolation to some to know that there will likely be financial consequences for me in this. I'm one of the few that is true for here... consider that as well.
It's 1%. So sorry for your loss.
NOT asking for sympathy. It is what it is.
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Re: U.S. Car Tool " Scam"
[Re: MPerry]
#1525312
11/02/13 06:18 PM
11/02/13 06:18 PM
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Joined: Jan 2004
Posts: 10,975
Nort Cackalacky
rrbrucea
Member known as the "Artist"
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Member known as the "Artist"
Joined: Jan 2004
Posts: 10,975
Nort Cackalacky
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Quote:
Sounds to me like a good business made a bad decision and needs to fix it.
I'm not sure what good pig piling on the friend that stuck up for him will do. 
Thank you!
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I applaud 
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