Fred,are the springs the coorect length for the shock?I had a similar problem with a set that I was putting a 12" spring on and it was built for a 10" spring.Usually spin the adjusters all the way down and push the slotted top retainer in at an angle till it sits flush on the spring. Also try collasping the spring and use a couple of heavy wire ties to hold it and install the spriing and retainer that way.Be carefull and use substancial ties.