Don't want to mention any names, but I had a trim resto shop do my Cuda trim & took over 6 months. He held me hostage by jacking up the price berore shipping. He scolded my friend who shipped him his NOS A990 grille for calling him after 6 months. Said, "didnt you read the rules about calling me that was posted on my website?" & hung up on my friend. Even jacked up the price on him as well as taking out all the rivets & disasembled it when he was specifically told not to.
We all make mistakes, but I sure appreciate reputable vendors who keep true to their word & work to resolve any disputes fairly. I try to go the extra mile in my printing business & appreciate it when others do so to rectify a situation.
Best of luck to you.