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Little disappointed needing to vent.
Sent my digital 6 back to msd because of an intermitant spark problem.
Unit would work fine and then shut off like it had been turned off, problem became more frequent.
Got an RMA # from them and off it went, cost to fix would be $26-$96 (IIRC).
Few days later(7-16-09) got an email saying it was on it's way back
I am a happy camper, it will be back in time 4 SomerNites Cruise in Somerset, KY this Saturday.
Got it today with a letter saying
"your unit is economically unrepairable and cannot be repaired due to the severity of damage, or the availability of certain components"....
interesting, can't be too severe because it works most of the time and they knew what type it was from the RMA request form I had to fill out.
They were kind enough to include a "limited repair waranty" form to use if their repair didn't work and I need to send it back.
Would have been nice for them to include in the email a message that said the unit was not repairable etc... instead of making me think my fixed unit was on it's way back.
Coupon towards a new unit would of been sweet, guess I am really dreaming now.
oh well, thanks for listening.




Oh crap, I sent mine in on 7/14, went through the same steps as you, and I got an email yesterday that it is on the way back.



All may not be lost, I did some digging on their tech site and here is what I found.
http://www.msdignition.com/forum/showthread.php?t=9032&highlight=potted&page=3
In the early production years for the MSD Digital 6(like mine), they potted(filled with urethane) the box to keep the competition from copying their circuitry etc... while waiting for the design to be patented. IMO that is BS, mine is potted and has a patent sticker on it .
After they received their patent, they stopped potting the boxes.
So, if your your box is fairly new they can probably repair it.
Good luck! My new box came today and it is not potted.

Last edited by RedRam; 07/24/09 02:07 PM.