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Re: Thanks for nothing MSD
[Re: RedRam]
#383408
07/24/09 01:02 PM
07/24/09 01:02 PM
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Joined: Jun 2005
Posts: 726 ohio
mike67net
mopar addict
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mopar addict
Joined: Jun 2005
Posts: 726
ohio
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Quote:
Little disappointed needing to vent. Sent my digital 6 back to msd because of an intermitant spark problem. Unit would work fine and then shut off like it had been turned off, problem became more frequent. Got an RMA # from them and off it went, cost to fix would be $26-$96 (IIRC). Few days later(7-16-09) got an email saying it was on it's way back ![](/ubbthreads/images/graemlins/thumbs.gif) I am a happy camper, it will be back in time 4 SomerNites Cruise in Somerset, KY this Saturday. Got it today with a letter saying "your unit is economically unrepairable and cannot be repaired due to the severity of damage, or the availability of certain components".... ![](/ubbthreads/images/graemlins/flame.gif) interesting, can't be too severe because it works most of the time and they knew what type it was from the RMA request form I had to fill out. They were kind enough to include a "limited repair waranty" form to use if their repair didn't work and I need to send it back. ![](/ubbthreads/images/graemlins/rolleyes.gif) Would have been nice for them to include in the email a message that said the unit was not repairable etc... instead of making me think my fixed unit was on it's way back. Coupon towards a new unit would of been sweet, guess I am really dreaming now. oh well, thanks for listening.
Oh crap, I sent mine in on 7/14, went through the same steps as you, and I got an email yesterday that it is on the way back. ![](/ubbthreads/images/graemlins/flame.gif)
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