Little disappointed needing to vent.
Sent my digital 6 back to msd because of an intermitant spark problem.
Unit would work fine and then shut off like it had been turned off, problem became more frequent.
Got an RMA # from them and off it went, cost to fix would be $26-$96 (IIRC).
Few days later(7-16-09) got an email saying it was on it's way back
I am a happy camper, it will be back in time 4 SomerNites Cruise in Somerset, KY this Saturday.
Got it today with a letter saying
"your unit is economically unrepairable and cannot be repaired due to the severity of damage, or the availability of certain components"....
interesting, can't be too severe because it works most of the time and they knew what type it was from the RMA request form I had to fill out.
They were kind enough to include a "limited repair waranty" form to use if their repair didn't work and I need to send it back.
Would have been nice for them to include in the email a message that said the unit was not repairable etc... instead of making me think my fixed unit was on it's way back.
Coupon towards a new unit would of been sweet, guess I am really dreaming now.
oh well, thanks for listening.