I took my Ram 1500 in this week for a check engine light and a software update recall.
While it was in I had them change the oil and rotate the tires.
Well they texted to say its ready, I go to pick it up they failed to do the recall and apparently can not investigate the check engine light as I cleared the code last week.
200$ for a diesel oil change and rotate the tires.
I understand the CEL was on me but the recall was on them.