We have AAA Premier and it comes in handy a few times a year, given that we run older vehicles as our daily drivers. Usually the tow is from our house to a friend about 30 miles away who works on cars as a hobby. The second-to-last tow was a nightmare. The driver picked up my car then disappeared for 4 hours. My friend was annoyed because he was stuck home waiting for the truck to arrive. When AAA contacted us afterwards to ask about our experience, my wife told them loudly and clearly that we were unsatisfied. We ended-up getting a $50.00 account credit for our trouble.

By the way.....AAA Premier (at least the one in NJ we belong to) has a lost key benefit that pays up to $150.00 for locksmith services. That saved us a lot of money when my wife lost our Jeep key.