Originally Posted by 05dakota
he is entitled to the value of the car before it was damaged, no more


We're not talking abut what he's entitled to. We're talking about what the dealership should do, what the smart thing to do would be, what the ethical thing to do would be. Would they be incorrect to pay him the value of the vehicle? No. Would that be a good PR move? No. Is the difference in $$$ between what he's entitled to, and what they should do, worth the return on investment when it comes to PR and goodwill? You'd better believe it is.


Earning every penny of that moderator paycheck.

DBAP