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The vehicle is still under warranty.. Told him to contact a regional Dodge rep., get the truck fixed and get his money back.. It is in Franklin, Tn.
Keep escalating the pressure on em/dont let up/till they settle up & pay. Most customers ain't willing to keep it up for an extended period of time & dealerships (& other businesses) are aware of that probability. document everything. Holler how it turns out.

live every 24 hour block of time like it's your last day on earth