You also have no clue. Nearly every auto mechanic on earth is paid by flat rate. If it pays 3 hours to replace a water pump and takes me 1 hour then I still get paid 3 hours. If it takes me 5 hours I still get paid 3 hours. I don't make up the times, they come from either a flat rate manual, for customer pay, or the warranty labor time guide for warranty work.

All 8 vehicles I worked on last week were covered under warranty. This means I beat the factory book time which is generally considerably less than customer pay time. Independent shops are all customer pay time.

One example is replacing cam phasers on a V6 vehicle. The warranty labor time guide says 5.4 hours. That is what I would get paid for the job under warranty. The Motors labor guide says 21.0 hours. That is a big difference. At an independent shop you would be charged 21.0 hours. At our dealership we use warranty time plus 40% for customer pay work. So you would be charged 7.6 hours for that job if you had to pay out of your own pocket.

That is a huge difference. So would you rather pay less at the dealership where a factory trained professional fixes your car for less or take it to someone who doesn't really know your vehicle well and charges you more?


"Follow me the wise man said, but he walked behind"


'92 D250 Club Cab CTD, 47RH conversion, pump tweaks, injectors, rear disc and hydroboost conversion.
'74 W200 Crew Cab 360, NV4500, D44, D60 and NP205 divorced transfer case. Rear disc and hydroboost conversion.
2019 1500 Long Horn Crew Cab 4WD, 5.7 Hemi.